build me a car rental, coach and Chauffeur website with integration with Avaya Aura® Orchestration Designer Sample Application ivr nuance speech for self service. - 03/10/2018 13:56 EDT

Closed Posted 5 years ago Paid on delivery
Closed Paid on delivery

We are a car rental, coach and Chauffeur company requires a new website with integration with Avaya Aura® Orchestration Designer Sample Application ivr nuance speech for self service.

A new Car Rental specification we have sent to you has the new technologies we are looking for, Back-end IVR integrations with Avaya contact center PBX -server fully blended Multi-channel support for voice, Email, im, Web chat, SMS, and social media contact types( Telephony server System Avaya) integration with the new Car Rental, Chauffeur and Coaches system database.

The new Car Rental ,Chauffeur and Coaches back-end system will be linked with Avaya Aura contact center software installed on the PBX ( Private Branch Exchange )Telephone System.

A computer with memory that manages the switching of the calls within the PBX out bound and in-bound have to create a customized agent desktop to link data from customer interactions, a Customer calls into the rental office and its answered by the IVR speech and self service application by nuance, the calls within the (IVR ) will transfer information from the IVR to the agent if self service cannot help with customer their query the software which links and Utilize historical data from the database’s of previous customers and transfer to an agent.

The CRM system allows businesses to manage business relationships and the data and information associated with them. a screen pop of historical and real- time customer data from all contact center channels i.e.. Webb chat, email, social media, IVR self service Port’s.

The Car Rental, Chauffeur and Coaches information from the database and website etc... this would all be presented on a single Agent desktop, all this products are sold within the AVAYA PBX, all software will have to be customized and integrated in order to achieve the process.

The screen pop data eliminates the need for callers to repeat information that they've already entered into the IVR by making a call to the office or entering information on the front-end of the new website. The CRM software allows our business to manage customer data and other information associated with them i.e. Accounting, Car Vehicle returns etc..,

AVAYA AURA PBX SERVER:

A computer with memory that manages the switching of the calls within the PBX in bound and Out bound calls, the developer should build an end-to-end customized and consolidate a graphical unified interface into a single desktop solution that integrates with the Car Rental, Chauffeur and Coaches Back-end data.

The Avaya CTI technology which a screen pop will presents aggregated information onto an intuitive sophisticated customer-centric view, this would be design by the developer, GUI experts.

Magnetic Card Swipe:

In the rental locations we will be using Accuratus 104M- PS/2 Magnetic swipe card keyboards for membership & Credit card swipe, this should be integrated into the new Car Rental web back-end.

PDA :

Web enable PDA with Bar code scanning to scan bar code numbers of a sticker located on the vehicles, Vehicle check-in information would appear on the scanner asking the operator auto generated questions in regards to check-in fuel levels , vehicle damaged, e.c.t .

I have attached a sample demo of a train booking procedure which is of some thing we would like to implement.

further information can be submitted to help you forward a quotation when requested.

Best Regards

Paul.

Asterisk PBX Linux PHP Software Architecture VoIP

Project ID: #17891514

About the project

50 proposals Remote project Active 5 years ago

50 freelancers are bidding on average £16701 for this job

hiretechexperts

Hi Paul, would love to make a car rental website for you , but need to clarify few queries. So please click Chat button to send a message when you are comfortable to discuss further. Now I am putting a placeholder bid More

£16667 GBP in 10 days
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8.0
Honestdeveloper1

Dear sir I have completed projects similar to your requirement in the past. If you could share your project detail requirements, I will share relevant past work and demo. I already developed 100+ apps and web More

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LeadSoft

Hello, My name is Adrian. I own a software development company and with our 11 years of experience we are one of the best resources that you can find. We analyzed the video, image and description. To develop More

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8.2
aashshak

How are you doing? After carefully reading your job description, I am very impressed with your project and now have a full understanding of it. I am extremely experienced in iOS and Android app development with 6 More

£20000 GBP in 100 days
(36 Reviews)
7.6
UnitedWebSpace

How are you? My name is Bryan. I have 8+ years experience. If you would like to get high quality product with best service, hire me. Looking forward to discuss about your project. Thank you.

£50000 GBP in 120 days
(32 Reviews)
7.8
asin1987

Dear Paul, I will do the job for you. Please message me. Thanks and Regards, Ash

£16666 GBP in 10 days
(170 Reviews)
7.5
bsbrajmohan25

Hi There, Hope you doing good. We are much expertise group of iOS, Android, Website developers and Designers. We will design and develop your car rental website as you want. Let’s discuss in detail then will start More

£10000 GBP in 90 days
(30 Reviews)
7.6
jinzhenzhu8691

My name is LiMing. I read your project description and understood your idea perfectly i can develop your project, " car rental, coach and Chauffeur website" perfectly without any issues This is my [login to view URL] More

£16666 GBP in 10 days
(23 Reviews)
7.2
webtrix8

Hello, I have read through your project and I am incredibly interested in taking on your project. I will be building a professional and responsive car rental website integrated with Avaya Aura® Orchestration Desig More

£16666 GBP in 10 days
(64 Reviews)
7.1
dkarataev

Hi accounts57, I read the job description and I understand what you want. I am a skilled programmer with 7 years of extensive experience and I am eligible for this job. I am confident in my abilities to execute this ta More

£16650 GBP in 11 days
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7.6
Sunita0610

Hi, I'm a Web Designer/Developer from the India. My name is Suraj. Your project description sounds interesting to me and I do have skills & experience that are required to complete this project. Relevant Skills and More

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KNBLogos1

HI I found this project very much interesting and we can create you a website for your service along with Avaya Aura® integration. The development will involve both front end and back end development with all the func More

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buldier08

My name is Nelson. I read your project " car rental, coach and Chauffeur website " I have developed a project similar with your project. please contact to me and let's discuss your project. This is my freelan More

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SoftSandila

hi Paul I hope you are doing good. the whole project sounds very interesting to me and i do have required capacity to accomplish such a challenge with good execution. i shall also provide QA i.e quality assurance and More

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6.5
DaniilSpasov

Dear Sir. I am a web developer from Russia who is specialized in Word press, P H P,MEAN,React and so on.I’m applying for your project spec offer for remote working WordPress Developer to design and develop a real Est More

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BestPartner4You

Hi,dear. I am very interested in your project - 'build me a car rental, coach and Chauffeur website with integration with Avaya Aura® Orchestration Designer Sample Application ivr nuance speech for self service.'. I've More

£16666 GBP in 84 days
(10 Reviews)
5.1
sku5551ed6fd9643

I have read your job description in detail and I am very excited to apply on your job. I can assure you that, if given the opportunity, we will be successful and you will reap great satisfaction. I never apply to a job More

£16666 GBP in 10 days
(21 Reviews)
4.5
mr7ether

I'll be elated to build you a car rental website as per the specifications you have mentioned in the description. Cordially requesting contact for incertitudes elucidation. WHY SHOULD I BE DEPUTED? * Lower rate More

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virendrakapoor

We are software development Pvt Ltd Co. is a software design and development company that provides end-to-end development service for web and mobile development. We work on a wide range of technologies ranging from ope More

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izafievsky

First of all: I'm NOT a website developer!!! I'm a specialist in many aspect of Avaya systems (I have an experience with it since Definity by Lucent Technologies, the Avaya Aura predecessors. I have an experience and f More

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