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Write some Software - repost

We need Immediate 50 people for the position of IT SERVICE DESK.

Service Desk Level 1

· Provide Technical Support to Customers on 24 / 7 availability (Fluent in English)

· Handle issues related to Customer Technical issues ranging from Simple PC Related problems to Application related issues.

· Basic ticketing of all types of issues using appropriate CRM Toolset

· Globally monitor, triage and escalate all system problems.

· Provide support to remote users (using Remote Connectivity Tools)

· (Working) Knowledge of Incident Management and Problem Management Tools.

· International Call Taking experience.

· 2-4 years of experience

· Undergrads are ok (should have minimum of 2 years in college and 2 years of work experience)

-willing to work at Fort Bonifacio

Email resume Now:

Company is one of the top ten multinational company.

Salary is 25-30,000 monthly.

Skills: PHP, Software Architecture

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About the Employer:
( 0 reviews ) Philippines

Project ID: #5479224