We need Immediate 50 people for the position of IT SERVICE DESK.
Service Desk Level 1
· Provide Technical Support to Customers on 24 / 7 availability (Fluent in English)
· Handle issues related to Customer Technical issues ranging from Simple PC Related problems to Application related issues.
· Basic ticketing of all types of issues using appropriate CRM Toolset
· Globally monitor, triage and escalate all system problems.
· Provide support to remote users (using Remote Connectivity Tools)
· (Working) Knowledge of Incident Management and Problem Management Tools.
· International Call Taking experience.
· 2-4 years of experience
· Undergrads are ok (should have minimum of 2 years in college and 2 years of work experience)
-willing to work at Fort Bonifacio
Email resume Now:
Company is one of the top ten multinational company.
Salary is 25-30,000 monthly.