Write some Software - repost

We need Immediate 50 people for the position of IT SERVICE DESK.

Service Desk Level 1

· Provide Technical Support to Customers on 24 / 7 availability (Fluent in English)

· Handle issues related to Customer Technical issues ranging from Simple PC Related problems to Application related issues.

· Basic ticketing of all types of issues using appropriate CRM Toolset

· Globally monitor, triage and escalate all system problems.

· Provide support to remote users (using Remote Connectivity Tools)

· (Working) Knowledge of Incident Management and Problem Management Tools.

· International Call Taking experience.

· 2-4 years of experience

· Undergrads are ok (should have minimum of 2 years in college and 2 years of work experience)

-willing to work at Fort Bonifacio

Email resume Now:

Company is one of the top ten multinational company.

Salary is 25-30,000 monthly.

Skills: PHP, Software Architecture

See more: types of resume, system level architecture, software resume, resume types, problem management resume, php service management software, monitor architecture, it technical support company, incident management resume, incident management application, incident and problem management resume, email resume, customer service on resume, customer service experience resume, crm technical resume, college resume, service now ticketing, fluent software, customer service technical support, write technical software

About the Employer:
( 0 reviews ) Philippines

Project ID: #5479224