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Customer Service & Telemarketing

$8-15 USD / hour

Closed
Posted over 5 years ago

$8-15 USD / hour

*Summary - A 20 year old construction materials company looking for a virtual assistant with background in customer relations, customer service, sales, quoting, and emailing to prospect for new business with existing, previous and new clients in Southern California. *Hours - 20 hours/week to start but will go to 30-40/week plus hours per week after initial successful initial period training. *Qualifications- Should have experience and/or comfortable in a B2B environment customer relations setting.. Must have excellent communication skills, emailing skills, writing skills and be naturally fluent in English with no to little accent. *Job Details - Customer assistance. Quoting customers. Emailing and calling customers prospecting for new work. Our clients must be contacted on regular basis to see if we can quote their existing and upcoming jobs and then give them quotes and then follow up with them on those quotes. All this must be tracked, task scheduled, and updated in our CRM on a regular basis. We using excel template and quoting software to generate quotes. There will also be some communication with some of our vendors for pricing and materials availability.
Project ID: 17880138

About the project

28 proposals
Remote project
Active 5 yrs ago

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28 freelancers are bidding on average $11 USD/hour for this job
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Hello there, do you have time to discuss about this project? Hoping to hear from you. Thanks and have a great day!
$10 USD in 20 days
4.9 (59 reviews)
6.9
6.9
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Greetings. I am Riyad from Bangladesh. I have over 4 years of telemarketing and virtual assistant experience working in projects from US, UK, Canada and Australia. Over the years I have done telemarketing, appointment setting, order processing, customer support and virtual assistance. I am fully dedicated, hard working and goal oriented person. In addition, I use a stable 15 Mbps wired internet connection, a USB noise-canceling headset and I have a quiet workplace. Lastly, I have 40 hours per week available at your time zone and I would love to offer you my services. Please feel free to contact me at your convenience. Thank you.
$11 USD in 40 days
5.0 (13 reviews)
5.6
5.6
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I have over 5 years of experience in the Marketing and Customer Services sector within the U.K, U.S, and French markets. I was trained at large Firm in the U.S and served as Team Leader for over 2 years. I can provide a wide range of services such as customer retention, development and support using a variety of channels like live chats, e-mail, ticket and phone. I am determined to exceed customers expectations. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer retention and loyalty. I have consistently achieved record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. Throughout the years of my experience as a Customer Service Agent I have developed the ability to lead teams, respond to customer inquiries, and mediate conflict in a timely manner. Enthusiastic and personable individual who enjoys working with people and building long-lasting relationships and product loyalty. I am familiar with a variety of customer support tools and paltforms such as Tawk, Livezilla and Zendesk.
$9 USD in 40 days
5.0 (10 reviews)
4.0
4.0
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Hello, Hope you are doing well, I came across this Job posting and found myself fit for this position. I got great communication skill and have handled Customer service and support positions where I was interacting directly with the customers through Email and Phone. I believe in delivering the best and being organized. I am a self and fast learner. I am a hardworking and efficient worker. Let's discuss to proceed further. Waiting for your prompt response. Thanks & Regards, Hiren.
$8 USD in 40 days
5.0 (13 reviews)
3.8
3.8
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Hello, My name is Prachi, I have 5+ years experience in handling various business processes. I have excellent communication skills, verbal and written and are available to start asap. I can assist you with maintaining customer relations, handling customer service, sales, quoting, and emailing to prospects. I CAN DO A FREE TEST TASK FOR YOU. My Skills: MS Office, Google Doc/Spreadsheet/Calendar, Photoshop, Mailchimp, Sky pe, Zoho, Todoist, Asana and more.. We are a team of 50+ experienced professionals assisting businesses like yours in admin/ executive assistance, digital marketing, mobile and web app development. Our Expertise: Virtual Assistance- Admin/Executive Assistance/Recruitment/Sales Internet Research- Data Mining/Scraping Customer Service- Call/Email/Chat Support Digital Marketing- SEO/SMM/SMO Graphic Designing- Image Editing/Logo/Flyer Design Content Writing: Website/Articles/Blogs Lets discuss the project further. Awaiting your kind response. Thank You :)
$8 USD in 40 days
5.0 (1 review)
1.0
1.0
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Hi, I am Angelo Tadeo, and I strongly believe that I am a perfect fit for the role considering my background in Customer Service for the longest time. I worked in a BPO company for almost 5 years handling collections account/customer service. I also worked as a home-based Customer Support, Email and Live Chat Support, Booking Support, and an Appointment Setter. Given the chance, I can start immediately complying with all the system requirements. I can't send you a message. Please reach out to me thru S K Y P E. live:gellow01
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Good day, I have a good experience when it comes to BPO. My previous work was a customer support for an cryptocurrency company. Given that my work status is just a CS, I also work and help as a VA or Admin Assistant for the company. I as well assigned to monitor and lead our social media management. That included Facebook, Twitter, Tumblr, Pinterest, Google+, Wordpress and BitcoinTalk. I also trained to use Telegram, Intercom and Zendesk. I do hope that you'll give me this chance to work with your company. I'm open for any rates that you can offer. Hoping for your fast response soon!
$11 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, I am a fluent English speaker and have experience in Customer Support and Business development. I have excellent communication and interpersonal skills. I am conversant in using Excel and have worked on numerous database and CRM platforms. I look forward to working with you as you work towards supporting and growing your client base.
$16 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Olá! Comprometimento e dedicação são minhas especialidades!
$12 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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We are a center located in Pune, India. With unique blend of management experience, high-tech infrastructure, presence of skilled data entry operators, operational processes and usage of latest client relationship software we can provide prompt and efficient data entry services that are tailor made for our clients. We do have agents who are experienced, skilled and well equipped with technology. Our off-shore delivery model can help clients reduce their capital and operating costs significantly without compromising on the quality of services of their business. Irrespective of your industry we make every possible effort to fulfill your requirements through our tailor made call center solutions. We strive to function as an impeccable link between our clients and their customer to accomplish maximum customer satisfaction. Why choose us: • Round-the-clock support • State of the art technology • Timely updates • Skilled call data entry operators • Efficient quality control • Faster project turnaround • Effective planning of workflow • Healthy work environment • Technical Security measures for client data security We provide high accuracy upto 99.95% by performing dual entry and verification of all data and documentation. We can perform upto 5 free test orders, this is to prove our credentials.
$11 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello! I can start ASAP. It seems that I'm an ideal candidate for you. Let's discuss and start our cooperation.
$16 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Good morning! I am bidding for this project because I have the necessary experience to get the job done. I worked in a call center for over 12 years; 7 years as a Customer Service Agent handling phone, email, and chat, and 5+ years as a Team Leader. Whenever I take a task or responsibility, just like my previous job, I always give it my full commitment and dedication. I am a single person; hence I would be able to give this opportunity my full attention. I am also efficient and can work very well with less supervision. Thank you, and I am hoping that you will give this your consideration. Regards - Mark
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have a lot of experience in the customer service and sales field. I worked in different companies as call centers that provided specialized support. I am a loyal, responsible and a good team member.
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Experience as office manager of a construction company . I am currently working a seasonal position here in Michigan so I have the time and previous experience that would benefit this exact position.
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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We are high standard call center we make sure to select our agents to meet our clients expectations and quality
$8 USD in 25 days
0.0 (0 reviews)
0.0
0.0
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Hi I am Veneswori and I found your company a right place for me to be at. I am an expert in customer service dealing with various department in BPO industries including answering customer queries, ticketing, billings, claims and collections etc. on both email and phones (inbound and outbound). In my last organisation I work as a resident expert and I handle a team of 10 people. I do report to the client for any queries, follow ups or for any reports and data on weekly or daily basis or as needed. I am very organised and I know how to prioritize my work very well. This helps me keep track and manage my time in a proper and productive way. Thank you for taking the time to read my application. Hope to hear from you soon. Best Regards
$11 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have been working in the customer service industry for the last 10years. I have handled different account from sales to customer service, to technical support, email/chat support and even back office tasks. It has been my passion to be able to leave a remarkable experience to my customers. It is my joy to give them good quality customer service by resolving their concern, but it makes me happier when I know that my customer enjoyed the conversation with me, most of the time it even leads to commendation calls. Because I believe that as a customer service representative, we are the front liners of the company we are working for. And I want to always help raise the respect of people to the company that I am working for. Because when a company has good reputation, continuous revenue will be a breeze.
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Valencia, United States
0.0
0
Member since Oct 2, 2018

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