Full time Account Manager for design agency (remote work)

Closed Posted 6 years ago Paid on delivery
Closed Paid on delivery

We are looking for a full time account manager who will work directly with our client base to deliver their design requests. This role will be required to work from 9am till 6pm Sydney, Australia time, remotely from home. All our communication will be via our online job system and Slack chat.

The role will be tasked with

1) Communicating directly with clients to understand their design brief and deliver work

2) Work with our design team directly to ensure the design brief from the client is translated and provided to the design team

3) Assign work to the design team according to their strengths

4) Problem solve, this happens when the client asks a question which may need some research and looking into the problem

5) Keep a record of all work changes on a dedicated schedule, much like a time sheet

You will work directly with a senior account manager and be trained on the tasks so there will always be someone there for you to ask questions to.

Requirements

- You must have excellent english

- Custom service or client management experience a Plus

- Previous virtual assistance experience a plus

- Ability to multitask and manage multiple projects / design briefs at once

- Have some managerial experience in terms of managing staff to produce a final product/outcome.

- Have a computer and internet access as all communication will be online and via our chat system

- Have access to Google Drive

- Be able to follow simple instructions, but also able to problem solve if the request becomes complex

The person we are looking for will be friendly, can communicate easily and fluently and if problems come up, will be able to research and figure it out before asking questions.

Customer Service Customer Support Marketing Project Management Virtual Assistant

Project ID: #16474745

About the project

23 proposals Remote project Active 5 years ago

23 freelancers are bidding on average $173 for this job

amirn2011

Hi, I am ready for your Full time Account Manager for design agency (remote work Project. Already I have completed over 146 project in freelancer, especially in data entry, web research & also few calling tasks. As More

$111 AUD in 3 days
(91 Reviews)
6.0
Pmshah1985

I am Chartered Accountant by profession having experience of more than 6 years in a reputed MNC, worked as financial analyst .Proficient in accounting, bookkeeping. Very hardworking and good communication skills Servi More

$250 AUD in 30 days
(11 Reviews)
5.1
tuhindo82

Dear B. Sc (Computer Science)with MBA degree and Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as a Asstt: Manager (MIS and IT). I have just seen your Job posting and upon More

$250 AUD in 24 days
(10 Reviews)
5.1
Vasily74

A proposal has not yet been provided

$250 AUD in 5 days
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3.1
malleshmadhu79

A proposal has not yet been provided

$222 AUD in 5 days
(2 Reviews)
1.8
brian7890123

hello am interested with your project

$35 AUD in 7 days
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0.0
knlee14

I have 6+ years of guest experience, fluent in English, am looking for more Virtual Assistant experience, and I’m available during the Sydney hours! Relevant Skills and Experience Like I mentioned, I have 6+ years of More

$100 AUD in 3 days
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0.0
JuliaFedyniak

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devkothari

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$100 AUD in 3 days
(0 Reviews)
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kimou95

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$50 AUD in 7 days
(0 Reviews)
0.0
milghun0423

Hi great experience in retail Have Been a great retail manager

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(0 Reviews)
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bartleynorvia

Available immediately

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RTaylot

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rajatch

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Suhaibjaved123

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Aravinthkush5

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smfawad1986

Have been part of Account Management since last 5 years. Handling large scale corporate clients for their ICT projects and services.

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(0 Reviews)
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FoxstaDesigns

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(0 Reviews)
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bradleymejia

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