My name is Kumareshwaran , I have 15 years work experience in BPO sector primarily working for International Process like Compaq, HP, SMC, Magellan, Juniper, Symantec & Beachbody. I worked in domains like Team Handling, Queue Management, Service Level, Real Time Analysis, Quality, Technical Support & Customer Services.
Since my childhood I have always been passionate about Mathematics & Analytical and I intend to score 90+ scores throughout my 18 years of Formal Education. I have secured 100% i.e 200/200 in HSC ( 12th Grade ) , B Grades in Engineering Mathematics which shows my keen interest & expertise in Mathematics. I have always showed tremendous interest in showing my analytical abilities in solving mathematical or analytical problems throughout my career. My great passion to numbers and calculations have attributed for my success in Preparing many Excel reports that involves calcualtions like Abandon rate, AHT, Calls Per Average, Erlangs formula, CSAT% & NPR % etc., and also receive awards and accolodes. One of the major contribution has been in the field of Automation of reports that involved combining many programming codes , testing and launching.
Currently involved in Tutoring Maths subject from Grade 6 to 12th and have a long term goal of Tutoring till college level as well as to Tutor for Competitive exams. Provided an opportunity to Tutor Computer classess I am very pleased to do that as well.