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Customer Care Specialist - 20/07/2017 06:11 EDT -- 2

We are looking for a Freelance Customer Support Specialist who can answer to our UK customer.

You job is to answer to our UK customer demands by mail or by phone.

The main demands concerns issue with delivery.

You'll have access to our own home made CRM + Freshdesk ticketing tool, and we will redirect the support phone line to your phone 3 hours a day (2pm-5pm GMT) 5 days a week (monday to friday).

You manage your work from home.

Initial mission duration : 2 month (august-september 2017). May be extended.

Weekly hours : 15.

English should be your native language

Skills: CRM, Customer Service, Email Handling, Phone Support, Zendesk

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About the Employer:
( 0 reviews ) Lille, France

Project ID: #14711055

28 freelancers are bidding on average €14/hour for this job

jkaranm

Hi Future Client, Our business is to make your business effective, profitable, & [url removed, login to view] are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring kno More

€13 EUR / hour
(12 Reviews)
7.3
posspooja

Hello, I am an PHP Developer with more than 7 years of experience and shall get this done in about 5 days' time. Let me know if you have any doubts / queries about my expertise, will be more than happy to addre More

€17 EUR / hour
(1 Review)
4.3
Excelentt

Kindly share more details about your business. Have you created canned responses / call scripts? I have done the exact same task before and handled almost every situation faced by ecommerce and subscription based b More

€12 EUR / hour
(3 Reviews)
4.0
topchoicenetwork

Hello Sir, I am a professional virtual customer support assistant, having good hand over all types of administrative tasks, sales, marketing, client support and relationship management. I am a good team player, lov More

€12 EUR / hour
(1 Review)
3.0
rinarish

​​​​​​​​​​​​​​​​​​​​Dear Sir/Madam, ​​Good day to you! ​​ I am quite keen on this project that you have raised so I’m hoping (fingers t​​ightly crossed) that I’ll be given the opportunity to help/assist/work on t More

€13 EUR / hour
(1 Review)
2.4
vijaydhankani30

Hi, i am quite efficient in English Speaking. I will do this job as per your requirement. I have 2 years of experience in customer care services. Hire me today !

€12 EUR / hour
(1 Review)
2.1
sydneyjovita

Hello David, Good day and hope your having a great weekend! The position seems to fit well with my qualification, work experience & carrier interests. I have done this kind of work before with various businesses More

€13 EUR / hour
(1 Review)
1.2
JYEO2

Hi, I am an experienced customer service personnel from the Hotel Industry. I believe that going the extra mile or solving your customer's issue is a top priority to build an everlasting relationship. Customers buy/eng More

€22 EUR / hour
(4 Reviews)
0.8
€15 EUR / hour
(0 Reviews)
0.0
yourvirtualworld

I believe that my more than 7 years of experience in the outsourcing industry as well as from an international IT company like SUN Microsystems would be of enormous benefit to your organization. I have played a majo More

€13 EUR / hour
(0 Reviews)
0.0
ralphokehie

Given my proven customer service skill with an AHT of 2 minutes, I guarantee a 100% satisfaction, or else your money back.

€13 EUR / hour
(0 Reviews)
0.0
marianlawas

A proposal has not yet been provided

€12 EUR / hour
(0 Reviews)
0.0
tanyadesuza7

Hello,  I welcome the opportunity to work on this Project with you. I have 11+ years of experience in Virtual Assistance work with very good typing speed and good hands on in excel. I'm available to work full or part- More

€16 EUR / hour
(0 Reviews)
0.0
trehangaurav

I am from the customer service/support/care background, total experience in excess of 15 years including with U.K clients like Orange, Everything Everywhere, T-Mobile for 10+ years. A U.K. centric individual with a pro More

€16 EUR / hour
(0 Reviews)
0.0
cancillergrace

I do believe that I could perform the above mention job based on my experience aside from enabling to handle rejections and irate contacts.

€16 EUR / hour
(0 Reviews)
0.0
Diksharai1412

I have over 2 years of experience in the BPO industry and two years in hospitality with a managerial position. I've been a part of customer service/reservations team. My job responsibilities include administrative w More

€12 EUR / hour
(0 Reviews)
0.0
€16 EUR / hour
(0 Reviews)
0.0
Colaninfotech

Hello there This is shree from colan we noticed that you are looking for dedicated customer IT support experts to answer for your UK customers. We would like to have the following questions and approach What More

€12 EUR / hour
(0 Reviews)
0.0
VOTIKO

We can help you with best customer support service for UK customers. we will handle all your customers very professionally by phone or email. Votiko is professional telemarketing company established since 2004. We h More

€12 EUR / hour
(0 Reviews)
0.0
€16 EUR / hour
(0 Reviews)
0.0