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Virtual assistant with Excellent Telephone Manner

We need someone with very strong English writing and speaking skills virtual assistant. This is a permanent job but a few things you will need to know before you apply.

Salary will be first 3 months $120 per month after that it will be between $180 and $220 per month. Depending on how much and how quickly you can learn.

1. We will work only Monday to Friday (USA time – cover 10 am to 8 pm)

2. You will have to have a phone number (USA), good internet connection. We will help you to get a USA number.

3. Answer customers call and LIVE chat.

4. Answer customer’s queries via Email

5. Contact suppliers

6. Write product description and Upload products to ShopiFY

7. Bookkeeping

8. Product research

9. Most customers are from the USA, so American accent will be an advantage.

10. Sometime you will have to call a customer to find out if they are still interested in buying our products and for an existing customer if they are happy with the products they bought.

11. You will NOT have to do cold calling unless you want to do it for Bonus, but we will not pressure you to do that.

12. You will need to familiar with our products quickly. [We understand it takes time]

13. We want someone honest, well-mannered and can handle an irate customer.

14. This is not a very busy store, you will rarely take more than 2 calls a day.

15. All calls will be recorded for quality assurance and training purpose.

16. You will be paid monthly.

17. You will have to go through a video interview.

Skills: Customer Service, Customer Support, Data Entry, Virtual Assistant, Web Search

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About the Employer:
( 3 reviews ) Sheridan, United States

Project ID: #15161259

38 freelancers are bidding on average $128 for this job

Yapson

To Whom It May Concern I read carefully your project description and I understand perfectly the job and requirements I am a very hardworking, dedicated and loyal person with tremendous skills. I am really looking More

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VOTIKO

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abdullahtofa

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I have excellent telephone manner. :)

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