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Need a Virtual assistant - E-commerce Store (E-mails & FB support)

$30-250 USD

Completed
Posted over 5 years ago

$30-250 USD

Paid on delivery
Hi, Our company manages many international e-commerce stores. As our customer base is growing, we need to grow our team as well. For now, we need a virtual assistant that will manage all our incoming e-mails, Facebook messages & if needed Paypal cases. We receive about 20 / 30 customers emails every day. Looking forward to hear your experience, Best
Project ID: 18306295

About the project

54 proposals
Remote project
Active 5 yrs ago

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I have read the project's details and willing to work as a Customer Support Agent for your eCommerce store. I have served many ebay, Shopify, Woo-commerce stores, dealt with their clients, solved their queries, given them support, solved their tickets, etc. I used Slack, Zendesk, we apps, etc. to contact the clients of online stores and websites. Feel free to contact to discuss further on the project.
$30 USD in 3 days
4.7 (112 reviews)
6.8
6.8
54 freelancers are bidding on average $138 USD for this job
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Hi, I can help to manage all your incoming e-mails, Facebook messages. Please send me the instructions file. Let's discuss and start. Thanks
$30 USD in 1 day
5.0 (1026 reviews)
8.3
8.3
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Hi, I am experienced in eCommerce operations and manage customer support using emails. I can do this job. Please let me know working hours require per week and more details about the work. Harsh
$250 USD in 30 days
4.9 (316 reviews)
7.7
7.7
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Hello Sir, I am a professional eCommerce virtual assistant, having good hand on customer support through Email, Social Media and Phone. I will provide quality support throughout the work hours and if needed round the clock as I do have my team mates to assist me in different time zones. I will make sure to answer all queries as quickly as possible with 100% solution to make customers feel happier and happier to stay with us lifetime. I will deliver 100% quality results according to your requirements. In addition to this, as I mentioned earlier I do have a team for eCommerce support. We can manage everything in regards to listings, database and order processing. I will charge $200 per week for full time, 9 hours a day and 6 days a week. Let's discuss further to get started with the project for a long term. Awaiting for your prompt response :) Thanks & Regards G.M Sakhiya
$200 USD in 5 days
4.8 (121 reviews)
7.1
7.1
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Hi, I am ready for your Need a Virtual assistant - E-commerce Store project. Already I have completed over 175 project in freelancer, especially in data entry, web research & also few calling tasks. As per your project requirement I am sure I can do your task. Your work will be in safe hand, as once I take the responsibility, it will be completed within the given time period. Please message me for further discussion. Waiting for your response. Thanking You. Regards Amir
$55 USD in 3 days
4.9 (179 reviews)
6.9
6.9
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I have 8 years of experience in customer support. I have done the exact same task. I am professional with zendesk. I have also provided supported on social media using FB and instagram. I can agree to a fixed monthly budget. Please let me know your monthly budget. Looking forward to your message on chat.
$30 USD in 1 day
5.0 (67 reviews)
6.4
6.4
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Hello, I have gone through your job posting and become very much interested to work with you. Please sent me a pm to show you a sample work for your projects. I'm a verified freelancer here. I can give you 24/7 support and able to start work from now :) I have already completed several projects relevant with your selected skill. For evidence you can see my profile. I have excellent command over English. Awaiting an affirmative response from you. Kinds Regards, Shakil Ahmed.
$500 USD in 30 days
4.7 (89 reviews)
6.6
6.6
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Hi Hiring manager I have read your all given information in description and i am ready to do various type of work for you and available 24*7*365 for you. i;- I can do Data RESEARCH from any platform for certain subjects. ii;- I can create the accurate DATABASE (EMAIL/CONTACTS/PERSONAL INFO etc). iii;- I can properly fill a Google Sheet/EXCEL/WORD. Have good working skills of Excel/PDF. iv;- I am Expert in DATA ENTRY and do any kind of that work. v;- I can Find data from INTERNET RESEARCH/ WEB SCRAPING. vi;- I can Work as a VIRTUAL ASSISTANT for daily any kind of task. vii;- I can work as per client TIME ZONE if they want and provideS 15hrs services in a day. viii;-I have 3YRS of good experience of as a VIRTUAL ASSISTANT and done various type of task. ix;- I have the excellent skill of SEO/DIGITAL MARKETING/SOCIAL MEDIA MARKETING/MANAGEMENT. x;- I can create MEMES/posting,strategy for increasing likes,followers of social media. xi;- I have expertise in WORDPRESS sites creating/product Uploading/WOOCOMMERCE. xii;- I have Good skills in SHOPIFY, PRESTASHOP, MAGENTO etc for DROPSHIPPING. xiii;-I Can Write Optimized SEO friendly impressive articles for BLOG and get 1 rank. xiv;- I am fast Learner. Grab The instructions from client instantly and implement. xv;- I can get 100% results and Give Guaranteed work satisfaction from client instructions. for work i am always available and take the challenges and never say no to work always be ready and be professional in work. thanks
$30 USD in 1 day
4.8 (77 reviews)
6.1
6.1
User Avatar
Hi, If you are looking for an Expert in Accounting, Data Entry, eCommerce, Virtual Assistant to manage all your e-mails inbox, Facebook messages and Paypal issues, I am the most suitable candidate. Why am I so sure I’m the person you’re looking for? I have vast experience working on similar projects and I am confident I can exceed your expectations. I am passionate about flawless results and I can assure you of a job well done. Please let my reviews do the talking. Hope to hear from you soon
$150 USD in 3 days
4.9 (41 reviews)
6.0
6.0
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Hi, I have experience working as a VA customer chat support and email chat support. I have more than a year working experience handling an Ecommerce store. I am looking forward to hearing from you to discuss further details. Regards, Jay
$250 USD in 30 days
4.7 (104 reviews)
6.0
6.0
User Avatar
Hello Sir/Madam, Ready to start working with you. I have done similar type of work for many clients. Recently I completed a similar project for US based E Com website. I have 4 year Bachelor degree in Information Technology. I love to build long term relationship. I have experience in Customer Support, Back end Support , Technical Support, Website design and development, Wordpress Expert and troubleshoot. Message me to discuss more about your project Thank you Maninder Singh
$100 USD in 5 days
5.0 (16 reviews)
5.5
5.5
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Hi Next Employer, I am interested in your project. I hold master degree in Business Administration (Finance). I am experience data entry operator accountant and auditors having more than 9 years’ experience of data entry Microsoft Word, Excel Power Point and web scraping. I hope will be hear positive soon from you side
$100 USD in 3 days
4.8 (23 reviews)
4.9
4.9
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Hi Godealsnet, So, I need to: - check the mails daily and - give the reply to those - manage fb messages and post We can start with a sample task. You'll hire only if you are satisfied with the task. I'm also interested in a long-term working relationship. It'll be my pleasure to be a part of your team. Many thanks, Ahsan
$50 USD in 1 day
5.0 (14 reviews)
4.6
4.6
User Avatar
Hi Sir, As a highly skilled administrative person, I read your project for Virtual Assistant with interest. My experience aligns well with the qualifications you are seeking right now. With over 7 years of experience, I am adept in organizing information, prioritizing tasks and document management. Moreover, while my online job experience has afforded me a well-rounded skill set, including first-rate time management ability and a strong attention to detail, I excel at: 1. Managing data entry and customer support for busy website. 2. Developing improved systems for data entry and filing. 3. Updating paper-based systems and converting them to computer-based process. 4. Gathering, analyzing and reporting on detailed statistical information. 5. Developing improved data management and calendar systems. 6. Routing vital documents promptly to ensure no issues arise. In addition to my experience and personal qualities, I have a solid educational foundation and a passion for administrative support. I am extremely enthusiastic about this project. Please review my profile for additional details and project reviews. Sir, if you think my profile is similar with your requirements then please let me know via message. I would love to serve you at my end. Thanks & regards Subhajyoti Sarkar
$40 USD in 7 days
5.0 (5 reviews)
4.2
4.2
User Avatar
Hi There, I have 8 years of experience in Virtual assistance and expert in internet marketing and e commerce product management. Need to discuss over chat PM?
$155 USD in 3 days
4.7 (12 reviews)
4.2
4.2
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Dear Hiring Manager I'm writing to apply for the position of your job posting of a virtual assistant. I am confident that my skills are well-aligned with the role, and that I would be an excellent fit for this task I am motivated, task-oriented and efficient. I believe my experiences and track record make me an excellent fit for this opportunity. I will be glad for your consideration. Please feel free to contact me at a time of your convenience to discuss my background as well as the requirements for the role Best Regards Purity Wairimu.
$150 USD in 5 days
5.0 (1 review)
3.9
3.9
User Avatar
I know what it takes to be an efficient employee for a busy and successful organization. In my past experience, as an Administrative Assistant, I helped maintain very important aspects of many projects, handling multiple tasks such as keeping confidential records of client information, paying attention to detail in providing error free data entry, customer service calls, claims processing, appointment setting, confidential letter preparation, and timely ongoing communications with the customer. My career thus far in data entry is extensive, as you see on my resume. I have enjoyed a reputation as an efficient data entry administrator and have a knack for immediately establishing a good rapport with prestigious clientele, as well as senior management. My current experience is as follows: Responsible for oversight, managing and organizing of data entry for multiple client programs, as well as quality checks of work entered Provide day-to-day supervision of data entry on non-medical information specialist/customer service representatives. Created and implemented Quality Control checklist forms for internal departmental use for standard procedure of Client projects Report changes to client on multiple programs Perform additional QC tasks related to data and voice recordings Process daily mail, prepare PowerPoint presentations, prepare and process departmental and managerial spreadsheets, and send out FedEx reports to customers and clients as needed.
$35 USD in 3 days
5.0 (2 reviews)
3.4
3.4
User Avatar
hi, i can help you monthly basis with long time. i can handle your fb and email 100 customer handle /day easy for me , right now your customer are 30+ so no problem , late me teal about your business , thanks, sahin
$100 USD in 30 days
4.6 (15 reviews)
3.8
3.8
User Avatar
Hello. I am an Italian student, I work as a virtual assistant for 3 years for a medical office for which I deal with the formulation of worksheets, patient reservations, bookkeping, email management, organization of business trips, logistics and purchases for the activity . I offer experience and maximum availability and seriousness. Thank you.
$222 USD in 15 days
5.0 (1 review)
3.5
3.5
User Avatar
I am able to do it. and commit that I will complete it on time.I'm a native Vietnamese speaker and I sure that you found a freelancer strong experience.I hope to get more chances of getting this job and will never let you down. Thank you!
$100 USD in 3 days
5.0 (10 reviews)
2.8
2.8
User Avatar
Hi, thank you for posting this project. I am a highly professional business centric individual who has worked in many industries in the UK. I, myself, also own online stores. I would be interested in assisting your company in helping your clients to manage their e-commerce stores. I have a strong customer service and problem solving skills as I used to work in this industry. I have also worked in sales and marketing which will certainly help me in doing this job. I can answer queries via email, facebook message, etc. If you are interested, please feel free to start a chat and we can discuss your requirements further. I look forward to hearing from you.
$250 USD in 7 days
5.0 (3 reviews)
2.5
2.5

About the client

Flag of MOROCCO
Casablanca, Morocco
5.0
36
Payment method verified
Member since May 24, 2018

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