Customer Service Rep for Investors

Completed Posted 7 years ago Paid on delivery
Completed

Acquisition Representative Job Description

OUR COMPANY

We are a growing real estate investing company focused on buying houses directly from home owners in order to provide them a solution. After we have the house under contract, we partner with cash buyers to fix up the house. We are seeking to add two representatives to our growing team to help us expand. We pride ourselves in helping home owners get out of a difficult situation so they can move on with their lives. We don't just want to buy a house, we want to help the individuals who own the house.

JOB SUMMARY

As a member of a team, the sale representative is vital to the success of I Will Buy House. The Acquisition representative is the initial contact home owners will speak with to sell their property. This position requires perseverance, determination, and tenacity to handle various types of seller personalities. To help clarify who the seller needs to speak with, the representative will be referred to as “Alex” as part of a marketing strategy. Their role is to gather the information provided by the seller to determine if the seller qualifies to move on to the next phase of the house buying process. The representative will be responsible for gathering data on the house to pass it along to the the Acquisition Manager.

WORKING HOURS

10am to 6pm Pacific Standard Time

Monday through Friday

CORE FUNCTION

First contact for sellers to gather data

Intake seller information and input data into CRM

Follow up with sellers

Gather property information

QUALIFICATIONS

A reliable and efficient internet connection.

Excellent computer skills

Basic skills in Google email, Drive, Sheets, Docs

Strong history in customer service and/or sales

Willing to learn how to be an effective member of team and able to receive constructive feedback to improve their role

Fluent in English and minimal accent

Preferred experience working with Podio

Preferred experience working with a real estate investor

Discipline and determination to follow systems

JOB RESPONSIBILITIES AND ACCOUNTABILITY

Speak with sellers over the phone to gather data about a house they are selling

Input data into Podio Customer Relationship Manager

Gather Comparative Market Analysis (CMA) for real estate property

Make follow up calls to seller

REPORTS TO

Acquisition and Sales Manager

Customer Service Data Entry Sales

Project ID: #13285257

About the project

13 proposals Remote project Active 7 years ago

Awarded to:

ssmith121

Dear Sir/Madam, In response to the advertised position, please accept my enclosed application for the Customer Service role. Whilst I may have relevant Customer service experience, I also have a wide range of transf More

$4 USD / hour
(0 Reviews)
0.0

13 freelancers are bidding on average $8/hour for this job

schoudhary1553

Greetings sir, i am an expert freelancer for this job and your 100% satisfaction is assured if you allow me to serve. Here is the reason. Why you should pick me? a) I am a very expert and have the same kind of ex More

$8 USD / hour
(186 Reviews)
7.3
topchoicenetwork

Hello Sir, As I have already worked with many real estate agents, I am completely through with the property research, seller contact search, followups and estimate quotes etc in real estate :) I am available to wor More

$7 USD / hour
(55 Reviews)
6.3
rodrirosa123

My name is Pablo Rosales, Founder/Owner of Call Center Tele4u. We will help you in any Telemarketing, Web Search or any other Virtual Assistant job guaranteeing positive results for your company.

$8 USD / hour
(14 Reviews)
5.5
SUPER1000

I am proficient in:-- - Ms Word, Excel, Spread sheet - Data entry (Web content upload, product upload,etc... Web research, Web scraping, -Email Collection, Email handling/marketing -Leads generating

$2 USD / hour
(9 Reviews)
2.4
bpo0995

I have a great experience of working with real estate businesses, home buyers, sellers and renters. I also have worked with mortgage companies and financial institutions. My role with all these companies was to contact More

$11 USD / hour
(2 Reviews)
2.4
samjohnyb4u

I have been a customer service agent for about 8 years. I am trained in the British, American and Austrian Accents so a Native American’s accent is easy. Besides, I have experience in various processes both technical a More

$8 USD / hour
(3 Reviews)
1.7
dennisiyantan

A proposal has not yet been provided

$22 USD / hour
(0 Reviews)
0.0
drrnfaye

hello! i'm interested with your posted job. i can send you my resume if you want

$7 USD / hour
(0 Reviews)
0.0