Hi there,
I'm a Multilingual support with a high exposure in customer service/ Translation. I'm well-versed in email, live chat and telephone support that allow me to interfacing with customers in French and English language to provide solutions. I'm attentive to details, eager to learn new processes very fast, hard-worker, well-disciplined, always deliver what i promised, team player and result-oriented worker.
I worked as a Facebook moderator and French translator, my tasks consisted of cleaning the posts by deleting negative comments from unhappy customers and also answering customers questions in real-time regarding the company's products.
As a Translator, i worked for diverse projects such as Education, General translation, Website translation.
As a customer support, i'm adapted to any type of customer service such as online ordering, outbound and inbound calls for the purpose of providing information and solutions, data entry, administrative support such as emailing customers, gathering data for market research, and also collection tasks on the phone and via email that allow the company to track their debtors and being credited.
I would like to join your project and adding value to your business' process by generating more outputs.
Kind regards