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experienced call centre customer service wanted

$750-1500 USD

Closed
Posted over 5 years ago

$750-1500 USD

Paid on delivery
We are currently seeking experienced call centre customer service to join our oversea project for 3 days to 5 days per week. Working hours from 9am-5pm. Duty and responsibilities: • Answering queries over the telephone and email. • Assisting with customer enquiries and quickly resolve any issues they may have. • Following up on issues and providing service solutions. • Providing administrative support to the customer service team. Requirements: • Excellent verbal and written communication skills. • Strong customer service focus. • Fluent in the English language. • Additional language preferred, e.g. Mandarin. • Previous experience in the Airbnb property management. • Previous experience in the help desk and hotel service. • Time flexible, could be rostered during weekend. Preferred Time zone: • Need to base in: Spain, Greece, South Africa or Malaysia. • PLEASE NOTE: INDIAN CALL CENTRE DO NOT APPLY DUE TO DIFFERENT TIMEZONE. Salary: • Base rate: $600+ ~ $1100+ USD, depending on the experience. • One-month probation, could potentially extend to more than 1-year agreement. This team could expand to 10+ more people within a year. Welcome call center agent to contest!
Project ID: 17482611

About the project

85 proposals
Remote project
Active 6 yrs ago

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85 freelancers are bidding on average $1,031 USD for this job
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Hello I'm Oke from Nigeria which is close to the South African timezone you require, so could you still consider me? I'm an experienced customer support agent and don't mind working full time. My written and spoken English skills are both good as well. Hope you give me a chance as I'm looking for a long-term project.
$1,000 USD in 30 days
5.0 (4 reviews)
5.3
5.3
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Hi we are expert in call center and we can help you with best call center service. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - 24X7 Customer support - Outbound Callcenter Service - Appointment setting service - Cold calling - B2B & B2C Lead Generation Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Enquiry Handling Services - Help Desk & Technical Support Services - Call Handling service - 24X7 Chat support service - Administartion and Virtual assistant support Whichever you choose, we will do our best! Glad to meet you . Votiko team
$750 USD in 20 days
5.0 (4 reviews)
4.8
4.8
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Hi we are expert in customer service and we can help you with best customer service. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - 24X7 Customer support - Outbound Callcenter Service - Appointment setting service - Cold calling - B2B & B2C Lead Generation Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Enquiry Handling Services - Help Desk & Technical Support Services - Call Handling service - 24X7 Chat support service - Administartion and Virtual assistant support Whichever you choose, we will do our best! Glad to meet you . Votiko team
$750 USD in 20 days
5.0 (4 reviews)
3.4
3.4
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Dear Sir/Madam, ​​Good day to you! I am quite keen on this project that you have raised so I’m hoping (fingers tightly crossed) that I’ll be given the opportunity to help/assist/work on this with your kindself. ​Please do not judge me by the reviews given but rather, feel ​free to strike up a conversation with me and we'll go from there.  A quick summary about myself: My name is Rina.  ​​I have been a Virtual ​​Assistant/Freelancer of sorts for 4 years.  I own a Diploma in Private Secretarialship which majors in Secretarial, Administration & Business studies.  I am an individual but I can assure you that I am able to execute this job with utmost dedication.  Working as a PA (offline)/VA (online) requires me to be meticulous with work given/assigned/awarded to me and I always provide the result/s expected/needed by the employer. Thank you for taking the time to read my proposal.  I do hope you will consider my application and I would be most happy to discuss any further details pertaining to the project/compensation/etc. Best regards, Rina
$805 USD in 5 days
5.0 (2 reviews)
2.6
2.6
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. I believe that my more than 8 years of experience in the outsourcing industry doing project management and customer support as well as from an international IT company like SUN Microsystems would be of enormous benefit to your organization. I have played a major role in promoting the growth and success of my current firm, Your Virtual World. My current tasks include meeting with international clients to discuss the company’s products and services, closing deals and contracts for various outsourcing services, maintaining good relationship with existing clients, plus other operational functions. In addition, my experience with YVW has provided me with the extensive experience in communicating information between clients and technical/non-technical personnel. I am an effective organizer and planner. My outgoing and friendly nature allows me to interact well with staff members at all levels and with clients. I also possess technical, negotiation, and vendor management skills.
$833 USD in 20 days
5.0 (1 review)
2.4
2.4
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I am currently a Content Writer for The Creative Writing Center which is based in New York under freelancer.com. My tasks included writing articles regarding health, psychology, technology, actresses profiles and adult-centered entertainment. I am still writing for freelancer.com as well. I am an experienced writer and i have written articles for The International Filipino Community online newspaper in London. I have recently wrote a research thesis for a client here at freelancer and got high praises from her. I graduated with a degree of Bachelor of Laws from the University of St. La Salle, Bacolod City. Due to the education and training I received , I thus believe I have learned how to correctly communicate to others whether in writing or in speech. The experiences I had in the companies I had worked with has given me a keen sense of understanding on how to properly deal with all kinds of people different walks of life. I was excited to read about the job you posted. In addition to my extensive office experience, I have strong communication, customer service, and administrative skills. My broad background makes me an excellent candidate for this post.
$777 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Good day! I would like to express my utmost interest to be a part of your company. I have worked as a customer service representative (inbound and outbound collection, verification and retention or customer relations) for almost 4 years and has experience being a virtual assistant under Verde Building Solutions (a real estate company). Some of my numerous experiences are efficiently using MS Excel and other MS Office applications for all data and information tracking handling complaints, displeased customers for collection and retention accounts with Telstra (Australian telecommunications company) and Virgin Media (United Kingdom's telecommunication company), providing the best possible resolution that is beneficial not just for the customer but especially for the business or what we call sound business decision, proper storing of customer information for privacy, sending and responding to the emails of the customers, competent knowledge in MS office particularly in excel and experienced in using Zendesk and Citrix. I hope that my credentials are suited for the vacant post. Thank you for your time and I am looking forward to doing business with you. Best regards, Chrismalyn "Chris" Noche
$750 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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Good day! I’ve been a customer support for 10 years and I know exactly how to perform well to meet client expectation. I can work as soon as possible as needed. Angelina Escoto Relevant Skills and Experience Customer Service
$855 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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Hi there I Salehah Gampor here age 30, I a unemployed for already how many years. So experience 2)call center 3)Telemarketers Greeting,explain what we do on this job line. Make appointment with client
$1,333 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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Greetings from Turkiye , I believe that my experience on customer service during all sales and marketing works with great communication skill will create difference during all my work. Looking forward to learn the details more and hear news soon... Regards , Berna
$866 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Hi All, I am Nikitha presently settled in Sweden as mentioned the above time zone is applicable for me so I have applied for this position. I have 1.7 years of experience in customer care representative in IT sector, kindly provide me an opportunity . Regards, Nikitha
$833 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Hi, I can see that you are looking for an experienced customer service for a long term project. As an experienced customer service / retention representative handling US, Canada, & UK Accounts, I can definitely do the job for you. I have a strong home office set up dedicated for my Freelance Job so you can make sure that I can deliver you the service efficiently. If you have any questions, please don't hesitate to message me.
$833 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Greetings, My Name is Dimitri and I am located in Moldova(Eastern Europe), same timezone with Greece and +1h with Spain . I have previous experience in customer support and sales for travel industry for US based companies, assisting customers via phone and email all over the globe. I also run a small call center here in Moldova, so scaling afterwards wouldn't be a problem. I would be delighted to share with you more details about the experience I've gathered so far and what I have to offer. Please let me know if we can chat here? Kind regards,
$1,250 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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I currently reside in Hungary, but can situate my hours to support other time zones as I currently do this to communicate back to the United States at times. Please let me know more specifics. I have worked in Customer Service during many of my roles throughout my career and love working with and helping people!
$1,250 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Highly motivated with 8 years of experience in Customer support, email, chat, and phone support assisting U.S, Australia, and UK customers. All of the accounts I handled are Customer Satisfaction driven accounts. I'd love to provide you with references and recommendations!. I excel in the fields of Customer Service due to my professional yet friendly manner. I am personable and reliable and will prove to be an asset to the company. In my recent position, I have always awarded as the agent with highest CSAT score, I always treat every call as my first call and make sure to deliver excellent customer service. Also, I am flexible and very passionate about what I do, that's why I am confident that I would be a superstar in any job that you will assign me to. Tools used: Citrix, Sap, OPM, LogmeinRescue, Salesforce, and CRM. Social Media Platforms: Facebook, Twitter, Instagram, Pinterest Google+, and LinkedIn. Typing speed: 45-50 wpm Internet Speed: 10 Mbps Computer Specifications: Intel Core i3, 4 gb DDR3 RAM and 500GB HD Availability: Willing to start as soon as possible.
$888 USD in 25 days
0.0 (0 reviews)
0.0
0.0
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I M A HARD LABOURED PERSON. I WANT TO DO SOMETHING EXTRA IN MY LIFE. MONEY IS NOT MORE IMPORTANT FOR ME. I WANT ONLY EXPERIENCE.
$777 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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I am a very ambitious and driven person that puts out her best to ensure work is done at its best Relevant Skills and Experience customer Service, Sales representative, technical Support, Contact through both mediums Telephone and email, help desk, have worked in the hotel industry my experience will make me a great asset
$833 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Worked in USA and Canada for 13 years in the call center industry and have a call center in Karachi Pakistan with 250 seats. Campaigns we are handling inbound, outbound and email services as well.
$1,361 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am applying because I have more than 10 years of Customer Service experience. I also manage an Airbnb account for myself and for other people too. My skills are perfect for this project. Please let me know if you have any questions and when would be a good time for an interview. Thanks.
$1,000 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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I'll try my best.
$755 USD in 14 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of AUSTRALIA
Glen Waverley, Australia
4.9
7
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Member since Nov 6, 2017

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