Highly motivated with 8 years of experience in Customer support, email, chat, and phone support assisting U.S, Australia, and UK customers. All of the accounts I handled are Customer Satisfaction driven accounts. I'd love to provide you with references and recommendations!. I excel in the fields of Customer Service due to my professional yet friendly manner.
I am personable and reliable and will prove to be an asset to the company. In my recent position, I have always awarded as the agent with highest CSAT score, I always treat every call as my first call and make sure to deliver excellent customer service.
Also, I am flexible and very passionate about what I do, that's why I am confident that I would be a superstar in any job that you will assign me to.
Tools used:
Citrix, Sap, OPM, LogmeinRescue, Salesforce, and CRM.
Social Media Platforms:
Facebook, Twitter, Instagram, Pinterest Google+, and LinkedIn.
Typing speed:
45-50 wpm
Internet Speed:
10 Mbps
Computer Specifications:
Intel Core i3, 4 gb DDR3 RAM and 500GB HD
Availability:
Willing to start as soon as possible.