Hello we are Future one Call center in Tijuana Mexico
100 seats available
We are call center in Tijuana Mexico and we are looking for Inbound process
FUTUREONE will perform the Services identified below:
• Recruit and hire Spanish speaking call center agent to contact small/medium Business
• Train the agent properly in the use of the script provided by the client and in telephone system.
• English\Spanish speaking outbound and inbound agent.
• Payroll management.
• Employer legal responsibilities, taxes, health insurance, etc.
• Recruitment and hiring expenses.
• The user of fully equipped workstation.
• Weekly number of hours per agent: 48 hours.
• Any additional bonus/commission, must be reviewed and approved by both parties and a management fee will apply.
Technical Specifications of workstation:
3 GB RAM
Intel Corei3 or Core2 DUO processor
Windows 7 or client specified
160GB hard drive
18” Monitor or dual setup available per customer request
Noise cancelling USB headset
11 freelancers are bidding on average $11/hour for this job
i have been in the call center industry of the call center almost 1.2years have done everything, sales agent, customer representative/advisor also QA analyst retention and billing.