Customer Service for Onlineshop

We want to outsource our customer service.

Tasks will be:

Answer Emails - Facebook Chat - Instagram Chat - Ticket System

Communicate with our Fulfillment to check the orders.

We need professionel customer service with perfect English. German and Dutch will be great but not must.

Our shop is an luxury designer shop so experience in fashion will be also great.

Skills: Customer Service, Customer Support, Telephone Handling, Virtual Assistant

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About the Employer:
( 75 reviews ) Albstadt, Germany

Project ID: #22180220

64 freelancers are bidding on average $152 for this job


Hi Future Client, I’m Janis and I’ve been here in freelancer since 2014 together with my team. I’m one of the preferred freelancers because of my good standing and good feedback from previous employers. I was asked by More

$250 USD in 5 days
(60 Reviews)

I have 10 years of experience. Please share more details about your business. Do you have canned responses? Looking forward to your response.

$30 USD in 1 day
(58 Reviews)

Hello, I have gone through your job posting and become very much interested to work with you. I am an expert in this field. I have already completed several projects like this. For evidence you can see my profile. Pl More

$30 USD in 7 days
(108 Reviews)

Hi! I am writing to express my interest for the job you offered. I am proficient in doing live chats/emails, call handling, doing administrative tasks, collecting/processing data and more. I have 3 years over all expe More

$140 USD in 7 days
(8 Reviews)

Hello! I would like to be considered for the position of your Customer Service specialist. I have gone through your description and can see that you need someone who goes above and beyond just the Customer Service role More

$400 USD in 7 days
(6 Reviews)

THIS IS NOT AUTOMATED BID. Hi there I have read your project description. I can provide full customer support for clients. I have experience in Socil media with customer assistance. I look forward to hear from you so More

$400 USD in 30 days
(20 Reviews)

Hi We can provide you best customer support for your luxury designer shop. We have a team of customer support agents with excellent communication and writing skill. We will handle all inquiries on Facebook / Instagram More

$30 USD in 1 day
(5 Reviews)

Hi there, I am Sachini, a VA with over 5 years of experience in customer service and administration. Most recent companies I've worked with are [login to view URL], Answer 4U and I have an excellent command More

$250 USD in 14 days
(16 Reviews)

Hi We are expert in customer support for online Fashion shop. We will help you to handle all inquiries on call / email and live chat. We will handle all Social media inquiries and emails. 24X7 BPO is professional tel More

$140 USD in 4 days
(4 Reviews)

Greetings, I have over 10 years experience in experiencing offering virtual assistance/ client support service. I recently worked with 3 companies on eBay that deals with Microsoft products. My responsibilities invo More

$250 USD in 30 days
(3 Reviews)

Hello, I am an experienced social media manager and customer service rep currently living in Italy. I am a student of digital marketing and a graduate of psychology with experience of working as a marketing analyst an More

$30 USD in 5 days
(2 Reviews)

I Will Be Your ⭐⭐Virtual Assistant⭐⭐ ⭐No advance payment. ⭐Pay once project completed # Customer Service Support # Social Media Marketing Plan and Management # Classified Ads posting + Internet marketing # Data Entr More

$140 USD in 7 days
(2 Reviews)

i have good knowledge of customer relation and i can understand their need very well.i am also good with English to justify this job so if given a chance i shall give my best.

$30 USD in 7 days
(0 Reviews)

Hi, I hope you’re doing well. I have read the job description and finds it a perfect match for me. I have new profile on freelancer but I have more the 3+ years’ experience in this fields. I have extensive hands-on e More

$140 USD in 7 days
(0 Reviews)
$155 USD in 3 days
(0 Reviews)

Dear Hiring Manager, I am from the Philippines and my previous office-based employment was last September 2015 in Singapore as an HR Assistant, Accounts Payable Assistant, and Admin Assistant. Thus, somehow, I believ More

$200 USD in 7 days
(0 Reviews)

I can assist with this project. I have 5 years experience with online customer service. I am native English speaker with an excellent command of the language. I also speak Afrikaans, which was derived from Dutch, so I More

$30 USD in 1 day
(0 Reviews)

Hi, I have more than 10 years experience in customer service. I have experience in order taking for sears canada which is similar to designer shops and fashion. I use email, facebook chat and instagram chat everyday. I More

$140 USD in 7 days
(0 Reviews)

No word to say

$155 USD in 3 days
(0 Reviews)

I am an experienced Customer Service Associate for more than 3 years. Been handling various accounts for Banking/Financial, Retail etc. through voice, chat, email platforms.

$155 USD in 3 days
(0 Reviews)