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Customer Service for Onlineshop

We want to outsource our customer service.

Tasks will be:

Answer Emails - Facebook Chat - Instagram Chat - Ticket System

Communicate with our Fulfillment to check the orders.

We need professionel customer service with perfect English. German and Dutch will be great but not must.

Our shop is an luxury designer shop so experience in fashion will be also great.

Skills: Customer Service, Customer Support, Telephone Handling, Virtual Assistant

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About the Employer:
( 74 reviews ) Albstadt, Germany

Project ID: #22180220

70 freelancers are bidding on average $149 for this job

jkaranm

Hi Future Client, I’m Janis and I’ve been here in freelancer since 2014 together with my team. I’m one of the preferred freelancers because of my good standing and good feedback from previous employers. I was asked by More

$250 USD in 5 days
(59 Reviews)
8.0
Excelentt

I have 10 years of experience. Please share more details about your business. Do you have canned responses? Looking forward to your response.

$30 USD in 1 day
(55 Reviews)
6.5
Bhawnakul9

Hello, I have gone through your job posting and become very much interested to work with you. I am an expert in this field. I have already completed several projects like this. For evidence you can see my profile. Pl More

$30 USD in 7 days
(104 Reviews)
6.2
okechukwu1

Hello! I would like to be considered for the position of your Customer Service specialist. I have gone through your description and can see that you need someone who goes above and beyond just the Customer Service role More

$400 USD in 7 days
(6 Reviews)
5.3
ivanromhel09

Hi! I am writing to express my interest for the job you offered. I am proficient in doing live chats/emails, call handling, doing administrative tasks, collecting/processing data and more. I have 3 years over all expe More

$140 USD in 7 days
(8 Reviews)
5.3
faizaanmaroof

THIS IS NOT AUTOMATED BID. Hi there I have read your project description. I can provide full customer support for clients. I have experience in Socil media with customer assistance. I look forward to hear from you so More

$400 USD in 30 days
(19 Reviews)
5.1
VOTIKO

Hi We can provide you best customer support for your luxury designer shop. We have a team of customer support agents with excellent communication and writing skill. We will handle all inquiries on Facebook / Instagram More

$30 USD in 1 day
(5 Reviews)
4.9
mahanamasachini

Hi there, I am Sachini, a VA with over 5 years of experience in customer service and administration. Most recent companies I've worked with are [login to view URL], Answer 4U and Antidotestreet.com. I have an excellent command More

$250 USD in 14 days
(16 Reviews)
4.7
InternationalBPO

Hi We are expert in customer support for online Fashion shop. We will help you to handle all inquiries on call / email and live chat. We will handle all Social media inquiries and emails. 24X7 BPO is professional tel More

$140 USD in 4 days
(4 Reviews)
3.4
empresssofy

Greetings, I have over 10 years experience in experiencing offering virtual assistance/ client support service. I recently worked with 3 companies on eBay that deals with Microsoft products. My responsibilities invo More

$250 USD in 30 days
(3 Reviews)
2.3
ananoiobadze

Hello, I am an experienced social media manager and customer service rep currently living in Italy. I am a student of digital marketing and a graduate of psychology with experience of working as a marketing analyst an More

$30 USD in 5 days
(1 Review)
1.0
ITSolution24x7

I Will Be Your ⭐⭐Virtual Assistant⭐⭐ ⭐No advance payment. ⭐Pay once project completed # Customer Service Support # Social Media Marketing Plan and Management # Classified Ads posting + Internet marketing # Data Entr More

$140 USD in 7 days
(2 Reviews)
0.8
bryan04290

I am an Operations Manager at a call center in the Philippines & can help you with this project

$140 USD in 7 days
(0 Reviews)
0.0
allaincaesar

I am an experienced Customer Service Associate for more than 3 years. Been handling various accounts for Banking/Financial, Retail etc. through voice, chat, email platforms.

$155 USD in 3 days
(0 Reviews)
0.0
sonamshah1

i have good knowledge of customer relation and i can understand their need very well.i am also good with English to justify this job so if given a chance i shall give my best.

$30 USD in 7 days
(0 Reviews)
0.0
Mayche06

Dear Hiring Manager, I am from the Philippines and my previous office-based employment was last September 2015 in Singapore as an HR Assistant, Accounts Payable Assistant, and Admin Assistant. Thus, somehow, I believ More

$200 USD in 7 days
(0 Reviews)
0.0
$155 USD in 3 days
(0 Reviews)
0.0
Shivamrajyadav

No word to say

$155 USD in 3 days
(0 Reviews)
0.0
toriaa

Hi, I have more than 10 years experience in customer service. I have experience in order taking for sears canada which is similar to designer shops and fashion. I use email, facebook chat and instagram chat everyday. I More

$140 USD in 7 days
(0 Reviews)
0.0
umirrulshima78

Clerk's Counter What we do ● Assist and carry out general administration and daily operations in the office. ● Attend customer and answering phone call. ● Documents filing, data entry and general paperwork. ● Monitor More

$140 USD in 7 days
(0 Reviews)
0.0