We want to outsource our customer service.
Tasks will be:
Answer Emails - Facebook Chat - Instagram Chat - Ticket System
Communicate with our Fulfillment to check the orders.
We need professionel customer service with perfect English. German and Dutch will be great but not must.
Our shop is an luxury designer shop so experience in fashion will be also great.
70 freelancers are bidding on average $149 for this job
I am an experienced Customer Service Associate for more than 3 years. Been handling various accounts for Banking/Financial, Retail etc. through voice, chat, email platforms.
i have good knowledge of customer relation and i can understand their need very well.i am also good with English to justify this job so if given a chance i shall give my best.