A sales team comes with a engine query what will be the responsibility of the sales person?
Let's look into a scenario where the company is well organised.
In such case the sales guy dose not have much work. His major work will be just to look into sales and follow up with the client.
Sales person comes and hands over the query.
The transport team arranges the vehicle and collects the job and hands it to workshop.
The workshop coordinator takes in the job and coordinates with the planning team.
The planning team arranges for pre inspection of job
The technician and QC team gets the job inspected
The QC team prepares the report and forwards to the estimation team
The estimation team prepares the quote and sends it to client.
The follow-up team checks with the client for the updates and once received confirmation passes the information to the planing team
The planning team schedules for production.
The production team carried the job operations related the job
The QC team checks the job and approves and conforms the job and releases it for delivery.
The QC team prepares a final inspection report and forwards the report.
The delivery note is made and handed to the transport team
The transport team delivers the job.
The payment follow-up team makes the payment follow up and arranged for collection of payment.
In a well structured company everything is planned and organised well.
There is no much burden
Operations go much smoother
In most cases the time frame is maintained.