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Polish Customer Service

£15-18 GBP / hour

In Progress
Posted over 5 years ago

£15-18 GBP / hour

Essential Skills - English and Polish (high level of both written and spoken). A good understanding of both Android and iOS mobile apps. 1) Customer support - This involves responding to customer emails via our support software. We use Help Scout software but experience in similar software such as Zendesk or Freshdesk could prove useful as they have some similarities to Help Scout. Respond to all reviews on the App Store & Play Store. This is a daily task which would initially take around 1 hour per day but could steadily increase to 2 hours per day. We will provide all the necessary support for this role. Software training will be provided and regular video calls can be arranged for additional support. All communication with users is written (no phone-calls are required). 2) Ad-hoc translations We are constantly improving the App and adding/changing features so help with translations is required. These requests are normally very short and should take about 30 minutes a week in total.
Project ID: 17695893

About the project

32 proposals
Remote project
Active 6 yrs ago

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Hi, I am a Polish native and have experience in translating and using Zendesk. I would love to work on your project. I look forward to working with you Regards Paulina
£16 GBP in 40 days
5.0 (75 reviews)
5.3
5.3
32 freelancers are bidding on average £16 GBP/hour for this job
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Hello, We are excited to get to work on your mobile app and we want to make sure you’re satisfied with our proposal and have a full understanding of what to expect in this lengthy process our expert team is fully capable of giving you something unique that will help grow your business. As i have skill about that :- • Graphic design: Photoshop, Wireframe, App design • Ionic, React Native, Phonegap • iOS: Objective C, Swift, React Native, Apple Xcode, Apple iWeb, Apple Script, Apple iWork, Apple WebObjects, Cordova, RealM, OSX • Android: Java, Eclipse, Video Calling, Sqlite, Socoal networking intrigation, Cloud services like Firebase, In-App purchase, Xmpp Chat Framework, Video Calling, QR or Barcode Scanner Integration, Payment gateways • Payment gateways, Google API integration The following proposal will set a project road map from start to finish. You will have a complete understanding of the process and timeline for completion. And if you have any questions or concerns, please contact me. My previous similar development experienced worked on the Social Media, Property Portal,Taxi booking, Book Order and Delivery, Fitness,Finding restaurant by near by location, Classified(Buy & Sell), Multi Vendor eCommerce application Being an honest person I do my work with sincerity which develops very good relation with customer Looking forward to your response Regard YashTech Thanks
£15 GBP in 40 days
4.7 (65 reviews)
7.2
7.2
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Hello, I am Polish. I have over 5 years experience in this kind of projects and I would like to help you. Please contact me via chat to discuss details. Natalie
£17 GBP in 40 days
5.0 (76 reviews)
6.3
6.3
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Hello,I would like to be a part for hiring process, I am writing this job because i am expert in android and ios mobile application for Polish Customer Service and i have idea similar kind of project and i am help you as per your need. I have 5+year of experience in all areas of developing app and website like restaurant, social media, dating, event, uber, gps tracking, handy, classified(buy & sell) and many more. I have built 100+ app successfully with admin panel. I have 5 years of experienced in development with the domain Android, iPhone, PHP, MySQL, JSON, Restful API, IONIC, UI/UX. We have enough peoples to complete this job on time line and i am ready to start now as per your need and i will excecute your project in stages. Reasonable to start in stages : Designing , Prototype building, Restful API, Database Setup, API integration, Back-end development, Testing and Beta version launching. If you have any questions, please don’t hesitate to get in touch. I hope to work with you. Thanks and Regards, Divya M.
£18 GBP in 40 days
4.7 (15 reviews)
6.3
6.3
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Hello, I understood that you need to customer service. I have 7+ years of experience in Mobile (iOS/Android) app development and 6+ year Exp in Web development I am well versed in the given technologies PHP, MySQL, Android Stududio, Xcode programming, JSON, API integration. I have developed many apps like-Social Media,real Estate,Uber clone Apps,Parking app,Gps based app,Service provider,grocery app,Booking apps,QR scanning app etc I am looking for the long term working relationship with you. I am confident enough that my skills will avail the achieve your goal. Kindly inbox me or suggest me the best time to discuss More. Regards, Ramakant
£16 GBP in 40 days
4.8 (19 reviews)
6.1
6.1
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Hello Sir, I checked your requirement & I can see that you want to design & develop a mobile app Polish Customer Service. We are well experienced in developing a similar concept based mobile app and can give you more user-friendly app with all features & functionalities as you want. I am an experienced iOS/Android app developer. I have been developing Native/Hybrid mobile apps for about 6+ years. OUR SKILLS: APPS: Android/iOS/iPad, Android studio, Swift, React native, Ionic, Xamarin Etc. Website & Backend: Php, Codeigniter, Laravel, Wordpress, Magento Etc. Database: MongoDB, firebase, Mysql, Nodejs, AWS, NoSQL. ADDITIONAL BENEFITS: a. Extensive Quality Check & Testing. b. Documentation and Suggestions for improvements. c. Support and Maintenance with quick turnaround time. d. Free uploading apps into app stores e. Free UI/UX Designing f. Aggressive Marketing on Pay for App Downloads. Please leave a message with your available timings if I'm Offline. I will reach you ASAP Awaiting your response. Regards, Nikita
£15 GBP in 40 days
4.7 (10 reviews)
5.6
5.6
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Hi, I want to take part in this project. In case of any questions please do not hesitate to contact me. AO
£18 GBP in 4 days
5.0 (38 reviews)
5.1
5.1
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Hello I am pleasure with your hourly job for Polish Customer Service. Thanks for your job posting. I have throughout this description and think it's good fit for my skill-sets. As a senior expert on this job ,you can get a good choice for your project to be done well. For along time i have already experienced webdesign and development for other projects similar as yours. IF YOU GIVE ME OPPORTUNITY for your project,i will do that within a given period as your expectation. I hope to get response soon. Regard.
£18 GBP in 40 days
4.9 (8 reviews)
3.9
3.9
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Hello, I am a native Polish speaker who has experience working as a customer service advisor, therefore I would like to help you with your project. I will provide your customers with all the necessary support that they might need. I would like to mention that one of my tasks in the past was to offer assistance to the users of a mobile company's app. I will also be able to provide you with accurate translations whenever it's needed. Please don't hesitate to contact me to discuss further details. Kind regards, Damian Jan
£17 GBP in 40 days
5.0 (3 reviews)
2.9
2.9
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Hello, How are you? From my side, I can provide a big background as a customer service worker - online shops, Android etc.(recommendations) Feel free to contact me ;) Thanks, Milena
£18 GBP in 20 days
5.0 (5 reviews)
2.6
2.6
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Hey there, native polish here. I am a student of bio informatics so I do have a working knowledge of android and IOS application. I have also worked in tele sales and customer service for over a year. I would love to get working on this project. I am dedicated to providing the best service possible. Hope to hear from you soon
£16 GBP in 40 days
5.0 (1 review)
1.5
1.5
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Hi... How are you?. I saw your description carefully. -----Project Title------ Polish Customer Service -----Project description----- Essential Skills - English and Polish (high level of both written and spoken). A good understanding of both Android and iOS mobile apps. 1) Customer support - This involves responding to customer emails via our support software. We use Help Scout software but experience in similar software such as Zendesk or Freshdesk could prove useful as they have some similarities to Help Scout. Respond to all reviews on the App Store
£15 GBP in 40 days
0.0 (1 review)
0.0
0.0
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Hi! I’m very experienced in such job. I will join Your team with pleasure.
£15 GBP in 30 days
0.0 (0 reviews)
0.0
0.0
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I am the best candidate for this proposal because I am very responsible for a job that I am given to be done. I'm an English culture and language lover. I am able to translate from Polish to English and from English to Polish.
£18 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, I am native Polish speaker with very good English. I know both IOS and Android system. Can you sent me details of the project? I am ready to work full time or part time, my time is flexible. I have also experience in translations English to Polish and Polish to English. Best regards, Anna
£16 GBP in 3 days
0.0 (0 reviews)
0.0
0.0
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Hello, I am a native Polish speaker with over two years of experience in customer support for international companies. I have been working with the Polish customer support project with a major POS system provider. It was a Tier 2 position, where I have been resolving customers technical issues on the phone. I have experience using Zendesk and Zopim software. I am currently working as a Customer Success department supervisor. I would be interested to discuss this opportunity with you. Please get back to me via messages.
£15 GBP in 40 days
5.0 (1 review)
0.0
0.0
User Avatar
I am the beginner at Freelancer, however i have finished Bachelor of English literature what might be helpful with finishing this task. I am experienced with translations in my current job, i.e. technical catalogues. I'am also dealing with customer support via e-mail and phone during my full-time job.
£15 GBP in 20 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, I'm Polish native speaker and want to help you with this customer support project. I'm open for long-term cooperation. Contact me via chat if you have any questions.
£15 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi! I am polish native speaker with 5 years experience in phone communication, customer service. Will be happy to cooperate with you.
£18 GBP in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED KINGDOM
Guildford, United Kingdom
5.0
7
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Member since Dec 1, 2015

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