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AVAYA AES integration with Asterisk outbound dialer

$250-750 USD

Closed
Posted over 9 years ago

$250-750 USD

Paid on delivery
Hi all We need to implemetn some Asterisk outbound predictive dialer into AVAYA Call Center Elite. we need to use 5 agent for this time any ideas?
Project ID: 6685047

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2 proposals
Remote project
Active 9 yrs ago

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You can not use Avaya AES for this task. Make vdn in ACM with queue on skill/split. And from Asterisk make call in 1st leg on this vdn, and after agent anwer make 2nd call in PSTN (or conversely). If you want give ID card in agent application you can do it in CallerID from Asterisk.
$250 USD in 5 days
5.0 (3 reviews)
3.7
3.7

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Flag of BULGARIA
Sofia, Bulgaria
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Member since Mar 10, 2014

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