CUSTOMER SERVICE (Night Shift)

Closed Posted Jun 26, 2014 Paid on delivery
Closed

Main Job Tasks and Responsibilities (includes, but not limited to):

• Work with customers daily via email, chat and phone.

• Handle retail customer service inquiries for the English speaking market (depending on language skills. Includes style of glasses, sunglasses, prescription questions, order status, warranty issues, etc.

• Patiently answer customer service inquiries in a timely and professional manner

• Use problem solving skills to solve customer service issues

• Collaborate with the marketing team to promote products and promotions

• Use cultural knowledge of international markets to support the marketing team

• Introduce customers to purchase higher priced items, upgrades, or other add-ons to make more profitable sales

Customer Support Order Processing Phone Support Telemarketing Virtual Assistant

Project ID: #6115581

About the project

23 proposals Remote project Active Aug 2, 2014

23 freelancers are bidding on average $6/hour for this job

sydneyjovita

Hi, Good day! The position seems to fit well with my qualification, work experience & carrier interests. I have done this kind of work before with various clients. I'd be more than happy to provide you samples of More

$5 USD / hour
(25 Reviews)
6.0
yathin

Hello, I have understood your requirements and can assure you the best of quality. I have expertise in customer support, administration jobs & virtual assistance. I have experience in providing voice/chat & email More

$8 USD / hour
(11 Reviews)
3.9
faithy0826

Hi, I would love to take the role as I have worked on similar jobs to what you are looking for, hence confident that I can deliver task accordingly. I have 8 years call center experience, 2 years as VA and 2 years as More

$5 USD / hour
(4 Reviews)
3.1
Webcont247365

Hi!! I would love to help you with this project. I will be charging $10 USD per hour, please let me know exact number of hours and we can go ahead from there. Looking forward to hear from you. Warm Regards, Mahahind

$10 USD / hour
(0 Reviews)
0.0
BernRingia

I am ready to start work on your Job Posting with skills in: Telesales,Sales Support, Data Entry / Order processing, Returns Management, CRM, Salesforce, Technical support and Customer Retention, Customer servic More

$5 USD / hour
(0 Reviews)
0.0
vikas8806

I am Ready for this task & having Customer Support, Order Processing, Phone Support, Telemarketing, Virtual Assistant skills.

$4 USD / hour
(0 Reviews)
0.0
DESolutionsC

DE Solutions Center is an innovative contact center within all industries providing cost effective resolutions to help your organization grow, reduce your company cost and increase customer loyalty. Our main goal is to More

$13 USD / hour
(0 Reviews)
0.0
DMike123

A proposal has not yet been provided

$5 USD / hour
(0 Reviews)
0.0
techsev2004

Hi, I've been working as a VA/customer support representative handling email support and chat support for various companies and clients from time to time since 2006. I have an excellent command over English and a More

$3 USD / hour
(0 Reviews)
0.0
michaeliniguez

A proposal has not yet been provided

$6 USD / hour
(0 Reviews)
0.0
saidurrahman1

Hi this is Saidur Rahman, I am interested in this virtual assistant work. I have experience of working as a virtual assistant. Thanks Saidur Rahman

$2 USD / hour
(1 Review)
0.0
bianchie12

A proposal has not yet been provided

$5 USD / hour
(0 Reviews)
0.0
vmraghunath

I have the time and requisite skills to execute this kind of a job. I have a good command of English and can handle calls quite comfortable.

$6 USD / hour
(0 Reviews)
0.0
rachelrourke

A proposal has not yet been provided

$5 USD / hour
(0 Reviews)
0.0
CassieCB

I am interested in working on your project and taking up a qualified position for your organization. I have been working as a Call Center Associate for the past 11 years and have earned many credits from various employ More

$5 USD / hour
(0 Reviews)
0.0
ClickSights

I am highly experienced and bonafide Customer service/Upselling and Outbound selling professional in the Philippines. I had been handling all departments for AT&T Levels of Businesses. I have it all. Communication s More

$7 USD / hour
(0 Reviews)
0.0
annearizobal

Hello, I am very willing about the position you have and I believe it fits my qualifications. It would be wonderful to work for you and I am ready to make outstanding contributions to your work force. My experien More

$5 USD / hour
(0 Reviews)
0.0
sergheiiurcenco

Dear Customer I am an experienced mentor, posses strong leadership skills, fast learner, creative, industrious, well organized, responsible, sociable, able to work both as a part of a team and independently, able to More

$5 USD / hour
(0 Reviews)
0.0