Customer Support Agent for E-commerce - Live Chat & Telephone (India only)
₹12500-37500 INR
Paid on delivery
We're looking for a customer service representative from India only who will go to great lengths to research and provide the best solution to our customer's problems.
You will act as a manager in charge for our customers and helping them to provide their order status, Product Information, and How to place orders on our website!
The Job includes :
- Checking Order Status from our Order Sales Panel and give response to customers accordingly.
- Internet Research
- Noted customer queries and forward to concerned person.
Support Systems you will be using:
- Telephone
- Online customer support platform
- Live chat
Requirements:
- This position requires a computer and access to the internet.
- Impeccable written communication skills;
- Proficient with computers and technology.
- Previous customer service experience will be valuable. Native or at minimum Excellent - Hindi and English speaking skills is a must.
Working hours: 9 Hours Daily
Working Shift between ( 9 A.M to 8 P.M IST)
Communication: Phone, Email, Chat
Project ID: #10679172
About the project
29 freelancers are bidding on average ₹28275 for this job
Hello there, Hope you are doing well. I have reviewed the requirements and interested in offering my virtual assistance. Being one of the Top rated service provider on Freelancer.com I have been fortunate enough to More
hi I can provide you a customer/email/live chat support for your e-commerce website at the cost of Rs. 35000 monthly. Will be available to work between 9 A.M to 8 P.M IST. Please let me know, if you would like to hire More
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Hi,I have 4 years of experience in administration, Student Counsellor in Education sector and in chat process and Email handling in BPO.I hope I will be a fruitful asset for your esteem organization. I have edited resu More
I have more than 12 years of experience in the Data Entry work and having good knowledge in excel, word and administration activities. I worked as a team manager and main task is customer relation and supportive
Hi, I am interested in this project. I have 5+ years of experience in CS. I have worked for Aon hewitt for 2 years and earlier i was working for IBM chat support. I have great skills handling customers and dont miss ch More
I have worked as customer support Manager @ Strontium Technology, They have HQ at Singapore and Branch at Delhi. Have an excellent communication skills. Handled customer issue lot of times and solved many issues. Also More
I have an experience in customer service and can handle calls nicely and politely. I know English, Hindi, Marathi, and Tamil.
Hello Here's Rajendra Gupta from Kota (Rajasthan) INDIA. I'm currently running a 30-Seat B.P.O. Center here in Kota (Rajasthan) INDIA. ORION KNOWLEDGE CONSULTANCY SERVICES PVT. LTD. is an India-based Call Center Out More
Hello There, I am a veteran in customer support with more than 5 years of experience. My extensive experience in the customer service has taught me the value of providing positive, individualized service to all cust More
I am a very talented skilled Customer Support agent with experience in handlining customers. I am fluent in English and Hindi. I can handle any type of calls and escaled issues as well. I am independent and meet all More
Hi there, I’d like to be considered for your Customer Support Agent. I will carefully plan and analyze your inbound telemarketing goals, including inquiry, order processing and script streamlining that will result More
As I am good at english and hindi and I have experience in CCD care field and very good at computer and technology so ithink this job better suits me.
Being an e-commerce seller having experience in this field. Can keep our promise by working sincerely.