We have certain functional needs from the website such as customer management system: customers can manage their accounts and deposit their accounts and use their deposits for purchasing website's goods, provide their feedback on their purchased items.
The website should have calculation function which enable customers to choose their preferred service and website add up their total price automatically
The customers should be able to check the progress of the orders by entering their ordering number
the website should have function of monitoring the visitor's background info such as how many secs they stay on which page and where are they come from etc.
the website should have its content protected so competitors will not be able to easily copy and paste our information into theirs.
The desire website should be able to allow non-IT stuff to edit website words content and change goods easily
We do not have clear picture of what the website should looks like, but basically, we have some categories such as Who are we, What we do, News, Services types and their prices for purchase, service process and Contact us , so website design is also a part of your job.