Hi,
This is Moneessh Tolaneyy from Mumbai, India.
I have 6+ years of experience in E-commerce (travel and gifting portals) along with proven skills in Customer Relations/Operations/Vendor Management.
My experience with flora2000 helped me achieve success at various junctures of my tenure.
I always believe that a person should have a "can do, will achieve" attitude to grow in life. It was mainly due to this attitude that I was promoted from CS Representative to Shift Lead to Quality In charge and finally to Assistant Manager.
My areas of expertise include:
1. Customer Service (Live Chat/Emails/Phone Calls)
2. Client Relations/Retention
3. Operations.
4. Quality Management
Looking forward to your reply.
Thanks,
Moneessh