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Customer Support Agents

£10-15 GBP / hour

Closed
Posted over 7 years ago

£10-15 GBP / hour

I am looking for more than one person to join the team. To help contact manufacturers in the case of defect or fault with any products, and deliver shipping confirmation numbers via excel.
Project ID: 12216964

About the project

25 proposals
Remote project
Active 7 yrs ago

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25 freelancers are bidding on average £11 GBP/hour for this job
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Hello There, We can deliver our best service. We are 100% verified and preferred freelancers on freelancer.com. Here we are a full-time web research, customer service, web scraping, data entry and email list building team. We did check your requirements in the project description. We are very interested in this project. We can start today, but we would like to discuss more. Please message us. By the by, my name is Kal. I promise you quality service with quick job submission time. I am ready to submit a sample work before we agree on the project. My bid for this task is undoubtedly negotiable. Please let me know of any questions or concerns you have regarding my proposal. Many great thanks for the opportunity to work with you on what I am certain will be a conspicuously successful partnership. Sincerely, KalpanaSekhar
£10 GBP in 30 days
5.0 (124 reviews)
7.5
7.5
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Hi! Our business is to make yours effective & efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the outsourcing/call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes a successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, Outbound sales, Article Writing, Data Entry, Data processing, transcriptionist, Lead Generation, SMM, VAs to name a few. We are highly skilled and smart professionals to deliver your project base on your requirements. English is highly used in my country and we speak good English. I have agents who have more than 7 yrs doing telemarketing, data entry, online research, lead mining, email handling and customer service experiences. We have been working as a team or individual projects for more than 3 years now and we mostly have clients here in Freelancer. We have been practicing good team work, team effort, and integrity that's why we have good reviews (you may check it on the profile page). Cheers, JM
£10 GBP in 30 days
4.9 (43 reviews)
6.6
6.6
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With my contact centre experience working for UK, US CAD client. I will be a better fit for this job.
£13 GBP in 30 days
4.9 (42 reviews)
4.3
4.3
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Hello, Experienced VA with 3 years solid experience in customer support. Please check my portfolio for screenshots of back ends related to customer support and web store management. Looking forward to hear from you. Warm regards, Algie
£13 GBP in 30 days
4.5 (13 reviews)
3.9
3.9
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100% quality work assured. Ready for free trials as well. Hire me only if you are satisfied with the quality of my work. Pm me.
£13 GBP in 30 days
4.6 (3 reviews)
2.6
2.6
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Hi, You are looking for a person who will contact with manufacturer for defected products. And have to entry delivery shipping confirmation number on excel. I am fluent in English and experienced in this sector. I am expert in E-commerce and I am ready to satisfy you through my quality work. I am available on the net. I am tech savvy, internet savvy, quick learner and very good researcher. So I think I can provide you best service. Thanks Akanda
£10 GBP in 30 days
4.9 (5 reviews)
2.6
2.6
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Dear Madam/Sir, I would love to be part of this project. Below my resume: Juanita Nremoredjo Terboedjweg 20 Suriname, Nieuwe Grond OBJECTIVE A customer service position:  Strong Interpersonal communication skills.  Problem analysis and problem solving.  Organizational skills and customer service orientation.  Adaptability and ability to work under pressure.  Initiator. HIGHLIGHTS OF QUALIFICATIONS  4 years of experience providing customer support in busy call center environments for public transport and discount website.  An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.  Strategic-relationship/partnership-building skills -- listen attentively and solve problems creatively.  High level of energy and enthusiasm, from the first call of the day to the last.  Independent and solid team member with excellent customer service abilities. EXPERIENCE Customer Service Representative 2012 – Present, Telenamic NV, Zonnebloemstraat 50, Zorg & Hoop, Paramaribo Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. KEY ACCOMPLISHMENTS  Started off as an Agent. Promoted to Senior and now a Quality Manager.  Helped my team win a challenge for outstanding results.
£11 GBP in 30 days
4.9 (2 reviews)
1.8
1.8
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Hi I am a full time Information manager/Java developer and a hobby freelancer. If you choose me and contact to share some details I can provide you a demo "first" part of your project for free and if you like it we finish together after award Looking forward to hearing from you Wbr Csani
£13 GBP in 10 days
5.0 (1 review)
0.8
0.8
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I believe/trust that you have come across many others who are equipped for the job in terms of capabilities and abilities; however, going through my past experience and work performance you will find out that I am one of the more dedicated individuals who take their professional lives as seriously as they take their personal lives. Therefore, I am sure that with my dedication and capabilities, I am one of the best options that are available for the said job. I have been in the BPO industry for 10 months. My most recent experience has been handling calls for sales/services. One reason I particularly enjoy this business, and the challenges that go along with it, is the opportunity to connect with people.I also have experience as encoder, doing internet research and as virtual assistant My real strength is my attention to detail. I pride myself on my reputation for following through and meeting deadlines. When I commit to doing something, I make sure it gets done, and on time.
£10 GBP in 30 days
1.0 (1 review)
1.4
1.4
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Am efficient and reliable, i have a lot of time in my hands and as well am very precise and would be glad to assist in this project
£10 GBP in 30 days
0.0 (0 reviews)
0.0
0.0
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I am disciplined and has diligent work ethics. I have more than 3 years eperinece in giving professional and high quality services to various clients in different nationalities. since I work for the government for 3 years, specifically the Bureau of Immigration, I am highly skilled in communicating with clients personally and over the phone. Working for the Commissioners is a privilege to me thats why I gave my 110% in every task I do and can deliver results under pressure. I have a wide knowlede when it comes to administrative, legal and secretarial jobs ( research, data entry,appointments, manage email, even planning, etc). I have excellent computer and communication skills. with great attention to detail and with strong interpersonal, organizational and follow through skills. Highly experienced in organizing and sorting large amounts of data and emails. Lastly, I have pro active attitude and eager to learn and develop new skills. I look forward working with you in providing excellent customer service and anything else you may need help with. Thank you and God bless.
£13 GBP in 30 days
0.0 (0 reviews)
0.0
0.0
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Thank you for the consideration! All set ready to start! Quick Delivery | Unlimited Revisions How about a quick sample few minutes? Hi, My name is Nabeel Shahid, I am an experienced Graphic Designer/Illustrator/Animator with over 10 years of experience handling clients virtually. I am hard working and dedicated to provide the desired results in a timely manner. I look forward to discussing the details of your project with you in further detail.
£10 GBP in 15 days
0.0 (0 reviews)
0.0
0.0
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To whom it may concern, I am Frankie and am highly interested in this job. I'd like to know more about it and please fill me in. Below is a brief self-introduction for your reference. I am experienced with customer support like jobs because I worked as English Customer Service Representative twice before. The first one was in Tap4Fun and the second was in Tours4Fun. One of the major responsibilities of the job in Tours4Fun during my time there is making phone calls to customers all over the word and I had no big problem communicating with others. I did those two jobs for more than 18 months. Besides, I have been using English for learning and entertaining on a daily basis for more than ten years and I am fluent both in writing and orally, with clear and neutral accent. I am a full-time freelancer and have no other part-time job currently, which means I can work 30 hours a week or even more. What's more, I can start working any time from now on, for 6 months or maybe longer. In any time zone. Please contact me if further information is needed. Looking forward to your kind reply.
£10 GBP in 30 days
0.0 (0 reviews)
0.0
0.0
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Hello, My name is Catherine. I am very much interested with the job and can start working right away. I studied Communication at Far Eastern University.  In my 4 years of my experience in a call center industry I was always cross-trained for handling email and chat support. I undergo for a training.  I worked as a customer specialist and technical support in a telecommunication company in US (Comcast) and Canada (Bell). I worked also in NetSpend. A prepaid debit card company in US. I am an account specialist that manage customer's account. I used to be an hr executive in American Income Life. I am responsible for interviewing applicants in US over the phone and invite them in an onsite interview. Moreover, I also need to send an email to the potential applicants and also respond to their queries as quickly as possible.  I handled an Australian clothing company as a personal/virtual assistant. I have experience using: -Netsuite -Shopify -Groovehq -Zendesk -Luckyorange My Best Practices:  -I handle my client’s business like my own. Their loss is my loss. Their success is my success.  -Put integrity at its best  -Ensure confidentiality, privacy and respect  -Client satisfaction guaranteed  -Very optimistic person  -Reliable and dedicated at all times  Thank you and looking forward to hearing from you!  Sincerely,  Catherine Go to the proposal.
£11 GBP in 40 days
0.0 (0 reviews)
0.0
0.0

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United Kingdom
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Member since Nov 28, 2016

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