A virtual secretary to take and relay customer calls

Closed Posted Feb 2, 2016 Paid on delivery
Closed Paid on delivery

The assistant may have access to a landline with a caller id phone, so that customer enquiries from my gardening business may be passed along through them, 9am to 5pm Monday to Friday and 10 to 2 Saturday. If it is that a mobile is preferred, then cost my end increase. Initially a software match up may be required to allow me to see appointments for ring back and appointments for visiting on my smart phone, although email is also acceptable. The assistant's advice, if available would be useful. So included in taking calls professionally for a gardening and landscaping business, a measure of appointment information entered into a package (perhaps, maybe just email), or forwarded by email. I assume twenty calls per day eventually; price on that basis with increment for each 10+ calls handled. I do not expect the facility to forward important (as in customer has work ongoing and needs information) calls on to myself, however that would be nice! I assume initially that the call rings three times with me and if I can not accept it it routes to someone like you and you book it for a call back or a visit at an agreed time.

Customer Service Data Entry

Project ID: #9537459

About the project

9 proposals Remote project Active Mar 11, 2016

9 freelancers are bidding on average £1799 for this job

mehedi276

"Rate and duration will be fixed on discussion" Dear Hiring Manager, I have gone through your job posting and become very much interested to work with you. I am an expert in these fields. I have already completed se More

£2319 GBP in 30 days
(254 Reviews)
6.9
jkaranm

Hi! Our business is to make yours effective and efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the call center industry in the Philip More

£1666 GBP in 30 days
(12 Reviews)
6.3
Excelentt

Kindly share phone scripts and more information about your business. I have 6 years of experience in customer support and admin support tasks. I have done live chat support (olark), admin support, email handling, More

£1500 GBP in 30 days
(11 Reviews)
5.1
rinarish

Dear Sir / Madam, Greetings! I am quite keen on this ​​project so ​​I'm hoping (fingers crossed) I'll ​​be given the opportunity to help you with this. Just to quickly summarize myself: My name is Rina. I More

£1666 GBP in 30 days
(13 Reviews)
3.6
mahtab7

Hi there, I hop you are well today. I am interested to learn more about this opportunity. We can look after this job very well. Do you need a local or an offshore set up? When do you want to start? Please adv More

£1789 GBP in 24 days
(1 Review)
2.3
JANSI02

Hello, I would like to apply for this job. If you are online now please contact me so that we can discuss about it. Best regards, Jasenka J.

£2500 GBP in 30 days
(0 Reviews)
0.0
mxicoders

Dear Sir We need to use Twillio API for call transfer and execute automatically We understand business logic and it will be great we can share our ideas how we execute your project over Freelancer chat system We More

£2105 GBP in 30 days
(0 Reviews)
0.0
hannahbianchi

Hi! Based on your description, I see that you are looking for a virtual assistant. I am actually working as a Virtual Assistant for a real estate company in the US. What I do is to answer my boss' phone if he can't ans More

£1500 GBP in 30 days
(0 Reviews)
0.0
marii97

I'm a native English speaker, currently living in Italy. Time zone isn't an issue for me. Rome time is just one hour ahead of UK time. I had previous experiences for many years as a secretary and personal assistant More

£2150 GBP in 30 days
(0 Reviews)
0.0