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Customer Support Agent

$2-8 USD / hour

Closed
Posted over 8 years ago

$2-8 USD / hour

Looking to fill a position for a customer support agent that will help answer emails for our e-commerce store that sells physical products. Helping customers track their shipment. Send our replacements. General product questions. Expected to be proficient at Zendesk, email, Excel. Must be able to communicate fluently in English. Must be available to talk via Skype.
Project ID: 8014820

About the project

43 proposals
Remote project
Active 9 yrs ago

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43 freelancers are bidding on average $5 USD/hour for this job
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Dear Sir/Ma'am, I am a Web research and Data Entry expert. I checked and understood your requirements. I can handle this job very well to your appreciation. I can find and extract the information from different websites into an Excel sheet. I am ready to hear the details of the project more in detail now. I have always created a long-term collaboration with my clients through hard work and quality output for a reasonable price. If you have questions or doubts about anything, please feel free to ask me. Sincerely, Mir
$5 USD in 30 days
4.9 (434 reviews)
8.1
8.1
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Good day! Im very interested to do this project. I worked as admin support for almost four years in one of the outsourcing company here in the Philippines. I did similar to this project and the client was very happy with my work and decided to give me a couple of projects after that. Please check the FEEDBACK/REVIEWS www.freelancer.com/u/weblazer.html of my previous client to prove that i did a very good job. I hope you will consider me for this job. Thank you and i hope to hear from you soon. NOTE: Why i have low completion rate? Because i have lots of previous projects and i don't want to delete hoping they will give me another project. I suggest to check my feedback/reviews. Sincerely yours, Sonny Aldave Freelancer
$7 USD in 30 days
5.0 (100 reviews)
7.4
7.4
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Hello, In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. My long term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I'm excited with this opportunity and would be glad if you will choose me to be part in this job. I am currently available more than 40 hours per week and ready to start this position immediately. Thank you. Very Sincerely, Emma
$13 USD in 40 days
4.7 (93 reviews)
6.3
6.3
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Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and I hope we can discuss further after having read my proposal. I have been a Freelancer for the past 2+ years handling projects such as Data Entry, Admin and a few areas in Sales and Marketing. Before then, I worked 4 years at a law firm doing the duties of a Receptionist, Office Attendant, Legal Clerk and Personal Assistant. I also did 2 years at a Cable, Internet and Phone company (Comcast) as a Customer Account Executive where I handled billing, technical support, etc. I am competent with the use of Microsoft Office, Open Office and have a current typing speed of seventy (70) words per minute with 100% accuracy. I am a very much reliable and ambitious individual with a positive attitude who works sincerely and has great determination to complete task. I believe that being discreet and pleasant will make me a suitable applicant and trust that I would be a valuable asset to you. My objectives would be to utilize my knowledge, skills and experience in any obstacle that may come my way. Voice sample is available in my Portfolio. Please have a listen. CV will be presented upon request. Would love to read from you soon and I am also available for immediate start.
$8 USD in 25 days
5.0 (28 reviews)
5.8
5.8
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expert in website management, have experience in handling the ecom website. customer email handling, live chat, order management and MIS reports ,expert in excel and experienced MBA finance
$9 USD in 5 days
4.7 (79 reviews)
6.1
6.1
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Hi, Thanks for posting the project. I can work for you right now with professionalism and quality. My job is my hobby. It is a great pleasure and opportunity for me to bid on your project that matches my best skills. As your company's Customer Support Agent I will provide standard service for answering emails and managing all types of customer queries that come to mail inbox. I will ensure the excellence of service for helping customer track their shipment, send replacement and general queries. I have got similar experience working with Military Fitness Australia, eCuras LLC, OMNI Assist, CROTEAU REAL ESTATE SERVICES LLC, Flannery Designs and Hands Up Holidays. 100% satisfaction with timely friendly care for customer will be safeguarded. I wish my expertise will assist each of your assignment. You are requested to visit my profile http://www.freelancer.com/u/Jimmatul.html and I am confident that you will be interested working with me. I will maintain continuous communication through IM throughout the project and even after the work. Hoping to hear from you soon. Mishuk
$5 USD in 20 days
4.9 (32 reviews)
5.0
5.0
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Hello sir... I provide very fast work & guarantee you 100% satisfaction and my expertise lies in quality service and delivery on Time kindly if you wants high quality work then as soon as possible discuss me. Please give me chance to prove myself. Thank u!
$5 USD in 3 days
4.8 (34 reviews)
4.6
4.6
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Hi there, I have read your brief and interested to work with you on this project. We are quick leaner and very easy to train. We used to send welcome emails and make welcome calls for Rogers wireless and Bell Mobility. We are the right fit for this job on regular basis. How many hours a day? When do you want to start? Pleas advise. Thanks & Regards, Mahtab
$6 USD in 40 days
5.0 (6 reviews)
4.2
4.2
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I have a call center here in the Philippines, we only charge $6 per hour. Please send a message if you are interested. Thanks!
$5 USD in 40 days
5.0 (3 reviews)
3.9
3.9
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Respected Employer I can offer you a free trial. If your satisfied you can offer me the project. I am very interested to work on this project, I can start the work immediately. I am a hard worker and a perfectionist. I will make sure all your requirements are fulfilled on time and without any problem. Please do not hesitate and feel free to contact me for any other information. Eagerly waiting ...
$6 USD in 20 days
4.8 (1 review)
3.8
3.8
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Hello Sir/Madam,i am ready to start your job as per your requirement Thanks this great opportunity,if you like than we can discuss further, awaiting for your positive response.I have been working in the field of Data-Entry,Excel,Web Search,Web scraping,Leads,Data Processing etc job from the last 4 years. I am good fit for your projects as i always be sincere with my clients and with my work. I aim to bring a modern but experienced approach to your projects. Allow me to provide you good services based on my experience and bring you vision to life looking forward to hear from you. Thanks
$5 USD in 25 days
3.8 (45 reviews)
5.0
5.0
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Being more than 11 years experience as a professional banker, can easily handle this task without any issue. I will not let you down if you allotted me that project. Regards,
$8 USD in 3 days
5.0 (2 reviews)
0.5
0.5
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A proposal has not yet been provided
$5 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Feel free to add my skype @ dogevpn I'm experienced with zendesk,email,excel. If you have any questions send me a message via freelancer/skype
$6 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Hi there, I am uk based. I am perfect for this job having had my own selling stores for the last 14 years, Please consider me. Thankyou
$5 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Dear Hiring Manager, We are team of five members, all graduate and well experienced in data entry work. We are new on freelancer but not a newbie in this field. After carefully reviewing the experience requirements of the job description, I have excellent experience in web data entry; Ms excel, Ms Word, Ms PowerPoint, article writing, forum posting and more other experience. I have excellent communication skills and ample knowledge of English language. I also enjoy typing and researching websites. I am available at any time during the week. Till now we have worked on govt data projects, NGO projects, and other pvt company projects. We prepared data on excel sheet and MS word for many NGO and then distributed them uniformly to all branches through internet. We produced data MS word and excel for Govt offices related to their official work. We are very hard working and punctual. Most of the time, we delivered our work on time with least errors. Punctuality and quality is our positive quality. I am assuring you that at the end of this project, when you will receive the completed work from us, you will be highly satisfied. Confidence comes from experience and in our team all 5 members are highly experienced. It is a humble request to you that provide us a chance. It is a assurance from us that we will provide you best quality professional skill to you with quality and punctuality. Best Regards, chandan dubey
$2 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Hi, I had read your project requirement and can work on. I'm in to service industry more then 6 years now and have worked on similar project too. I find suitable for this post. I will work 8 hrs everyday from Monday-Friday. Awaiting for your response. Thank you
$5 USD in 8 days
5.0 (1 review)
0.0
0.0
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I'm interested in Virtual Assistant/Technical Support position. I've been in the BPO industry for over 6 years, I spent the last 2 years of my career as a Virtual Assistant for real estate companies in the US. My primary skill is technical support with advance skills in pc hardware & software, I am also a seasoned virtual assistant with intermediate to advance knowledge of software applications such as word, excel, powerpoint, publisher, PDF, photoshop, HTML & had various training in CRM applications across platforms. I am professional, logical, easy to train & can easily adapt to new working environment.
$5 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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I am available to respond to your clients via email, and guide them in the right direction to track and acquire their products with in a timely manner. contact me. I am the help you been looking for.
$5 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$5 USD in 5 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of CANADA
Kemptville, Canada
5.0
7
Payment method verified
Member since Apr 26, 2008

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