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Customer Support Agent - Goals.com

$2-8 USD / hour

Closed
Posted over 7 years ago

$2-8 USD / hour

[login to view URL] is looking for a few customer support candidates that will assist in customer support/relations over a live chat and/or email program. We need help responding to potential customers who have questions or comments about our website. We need agents to be ready to help potential customer from 5 PM CST to 7 AM CST. The questions you will be answering will vary quite a bit, so learning the ins and outs of [login to view URL] is going to be crucial.
Project ID: 10843732

About the project

61 proposals
Remote project
Active 8 yrs ago

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61 freelancers are bidding on average $5 USD/hour for this job
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Hi! Our business is to make yours effective and efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, Total client satisfaction defines our success. Just a quick introduction, with more than 12 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes a successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, English online Teacher, Outbound sales, Article Writing, Blog, Data Entry, Data processing, transcriptionist, Lead Generation, Social Media Marketer, VAs to name a few. We are a highly skilled, and smart professionals to deliver your project base on your requirements. English is highly used in my country and we speak good English. I also have agents who have more than 5 years telemarketing, data entry, online research, lead mining, email handling and customer service experiences. We have been working as a team or individual projects for more than 3 years now. We have been practicing good team work, team effort, and integrity. Please do let me know if you have further questions. Cheers, JM
$7 USD in 20 days
5.0 (51 reviews)
7.9
7.9
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Hi there, I am interested to learn more about this opportunity. How many days a week? When do you want to start? Please advise. Thanks & Regards, Mahtab
$8 USD in 30 days
5.0 (75 reviews)
6.4
6.4
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Hello, I was a part of customer service for almost 4 years, I have done chat support, email support or voice support. I have blinded experience of support and sales. I am in handling customers and know the basics of customer service like Being polite and respecting the customer and giving them correct resolution which turns into customer satisfaction, I am confident enough that i can do this job and deliver the best service. Thanks
$5 USD in 30 days
4.9 (14 reviews)
3.7
3.7
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I can handle phone calls, emails and chats with excellent communication and incredible typing speeds. Please read my short experience that goes beyond this explanation. I have been a customer service agent for about 8 years. I am trained in the British, American and Austrian Accents so a Native American’s accent is easy. Besides, I have experience in various processes both technical and non-technical. In terms of technical experience, it is Tier 3 ATT ConnecTech support. This is a level of support nobody in technical backgrounds provides these days. Besides that, notably I have also worked with sales processes. In both of these ATT processes, I have been a process trainer and a voice and accent trainer. With the best agent and trainer awards, I have also gone through two different training certification programs, which means I'm the best at what I do - Customer Service!!
$7 USD in 30 days
5.0 (6 reviews)
3.5
3.5
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My name is Elizabeth Terry and I am a Native English speaker living in the Philippines. As a freelance Virtual Assistant, I worked as a Team Leader but I can any handle administrative tasks, customer service or lead generation through email, chat and phone calls. I have used WHMCS, Zopim, Freshdesk and Zendesk. I have also done data entry, data gathering, data analysis and web research. I am very comfortable with use of excel, word and other MS office application, light Bookkeeping, Slack, Trello, HeroStatus, and Google Applications. I know it's a cliche but I really am a fast learner and can work fast therefore I learn new tools and processes as soon as possible. I can work independently with minimal to no supervision and great attention to detail. I excel in everything I do and aim to please. I am looking for a long term employer, with guaranteed hours. Or a part-time employer that is flexible with the hours so I can take in other projects. Being a virtual assistant is not just a job for me but a career and lifestyle. I am willing to start with the rate of $4.44 an hour. Please message me here or on Skype. My ID is rekah16. Thank you!
$4 USD in 30 days
5.0 (1 review)
3.3
3.3
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Hi, I would like to work on this project and I can start as soon as I am awarded. I'm hoping to hear from you. Have a great day!
$4 USD in 30 days
5.0 (6 reviews)
3.0
3.0
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Dear Employer, I have 5 years of work experience in international companies belongs to US & UK. My daily activity was consists of web chating, email handling and order processing. please contact for more discussion. Thank you Ahtesham Hashmi
$4 USD in 35 days
5.0 (2 reviews)
2.5
2.5
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Hello, My Name is Rudolph. I'm a trained and experienced Customer Service and Technical Support Agent that worked for Asus, Amazon and Microsoft delivering excellent Customer Service and Support through E-mail and Live Chat Support. I've read your requirement(s) and I'm familiar with the functionality as you mention in the description, i know what you would like to accomplish with this project and I have the skills, tools and resources to complete it. I will ensure that your customer's receive excellent customer satisfaction at its highest level. I believe that if you treat a customer well and exceed their expectation(s) he/she will be a customer for life. If you would like to discuss further details, please feel free to contact me. Thank you for your consideration.
$5 USD in 30 days
5.0 (2 reviews)
1.9
1.9
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Hi We are a small customer service company and specialize in the services of live chat, email support and phone support. We have been in business since 2005 and have a great experience of customer support, incoming sales and complaints handling. Our agents are available 24/7 and we can work for any hours or time zone you need. We always strive to deliver the best quality service and that is the reason, our existing clients have been working with us for many years. They are very happy with our service quality and are ready to have longterm relationships. Please get back to me so we should discuss things in detail and see how should we proceed. All the best Nasir
$5 USD in 50 days
5.0 (2 reviews)
1.6
1.6
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I am the expert with team of 5 working for e-commerece company based in UK and providing the top quality customer support for their clients from last 5+ years and it's Global support through emails and provide 24X7 support. Customer support is voice of any company and customer support plays the vital role to keep the company reputation and I glad to say that I am expert in it. I have all ready infrastructure with 6 hours of power back up. Ready for an interview any day any time. Regards, Ash
$4 USD in 30 days
5.0 (1 review)
1.1
1.1
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Hello! I live in GMT +8 time zone. I can start working as a customer support in 6 in the morning and end up to 8 in the evening. You need someone who can work longer and flexible hours? That would be me. Thank you so much for this opportunity! I am really interested in this project and I hope you pm me regarding this. I would be the best candidate since I am in different time zone that is beneficial to me. I can speak fluent English. One of my multiple intelligence is having a interpersonal relationship. I am hospitable and can bubbly respond to e-mails. I am really excited to start the career with you! Please message me so I can start training ASAP. Kind regards, Sheila.
$7 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Hi,I have 4 years of experience in administration, Student Counsellor in Education sector and in chat process and Email handling in BPO.I hope I will be a fruitful asset for your esteem organization. I have edited resumes for students who where planning to go abroad
$5 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$5 USD in 56 days
0.0 (0 reviews)
0.0
0.0
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I believe I'm the one you're looking for! You should hire me not just because I am experienced in the field of customer service but also because I am motivated and a hard-worker. My dream motivates me to work hard and be successful in everything I do. As I came across your job post and this really interests me since I am into support. I have been in this industry for almost 5 years now and I acquired experiences on this online field particularly in virtual and admin assistance like handling vendor relations and customer care management, outbound and inbound calling, lead generation, email and social media marketing, managing virtual assistants, project management, online researching, appointment setting and more. I have worked in a financial account before that focuses on customer service. I helped people verify there transaction, process disputes and refunds, and helped them access their account online. With my experience in email and livechat customer support, we use liveperson platform. My task focuses on responding to people's queries on there order and those who are seeking information about the products of the company. I also experienced working as vendor relations and customer care manager. My task was more focus on connecting with vendors to follow up on requests or updates on certain products and at the same time responding to customer's concern. I would like to utilize these skills in helping your business grow.
$5 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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I'm new to this site, but I have a ton of experience. I am sick with Vegetative-vascular dystonia and agoraphobia, so this is basically the only way I can make some money, for now. I always finish a job on time and by the highest quality standarts! Hire me and I won't let You down!
$4 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Offering my work with 6 years of best Customer Service experience. I just finished my last project for Audiosavings as Customer Email Support for Ebay.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi! I'm very interested in working for you! I'm checking out your site right now. Can you please contact me through PM when you're available? Thank you in advance!
$4 USD in 45 days
0.0 (0 reviews)
0.0
0.0
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Having worked with major BPO's, I have a good experience to handle customer queries via emails and phone calls aswell. Would be interested to know about your products and services to provide best customer support and quick resolution.
$7 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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I have over 4 years experience in customer service working in different BPO's here in the Philippines. I have several work experiences such as processing orders, assisting customer requests, providing technical and billing support or issues. And my strongest skills are in communication and in sales. Handled several account like travel reservation, VOIP, financial, credit card collections and as a virtual customer service. The different U.S. based accounts that I've handled are Direct response which is like a home TV shopping account where we process orders for customers. Expedia which is a travel account where we help our customers with their hotel and flight reservation. Vonage which is a VOIP or a voice over the internet protocol service provider where I was assigned in the sales department processing orders and do some upsell and a bit of technical support at the same time. Also been in the customer service team for L.A times newspaper, CreditOne collections team, and JP Morgan, Morgan Stanley financial account. Currently, I dont have any contract with any clients as I am starting as a freelancer so I wont have any issues regarding work hours. I have a wired internet connection of up to 3 MBPS And I'm so excited to be part of your team! All the best, Anne Marie Contact Number: +63943 8527070 Skype Id: Anne Cruz Sap
$5 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hello Sir , We are a new call center here in El Salvador and we have available 10 agents that speak english and spanish for your campaign if you are interesting let me know we can be your call center here in El Salvador we are taking many campaigns for differents companies and still growth every month and have experience on sales and customer services with alarms for houses , solar panels and software if you want pictures from our call center let me know and we can work a limit of 44 hrs a week if you need later more time each week you can send me a message if you want to talk about it and negotiate
$8 USD in 30 days
0.0 (0 reviews)
0.0
0.0

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Member since Jun 23, 2016

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