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Customer Service Representative

$2-8 USD / hour

Closed
Posted over 8 years ago

$2-8 USD / hour

I'm looking for a Customer Service Representative to help with responding to Customers from an eCommerce website. We do not have any inventory and ship through distributors. Thus, it is necessary to be able to call the company and check on the status of orders. We have some pre set templates already with standard responses which will help respond to customers. We will also train you on how to respond to certain questions such as "wheres my stuff" or order has not yet arrived. Etc., Please respond with AMZN so I know you read this. We are looking for someone who can offer over 8 hours a day and this could lead to a full time position. This job can be done from anywhere with access to a computer. The role may also be extended to other areas within the business when there are no customers to respond to. It is very important that we are able to reach you thus communication key. Additionally, we are looking for someone who speaks English very well.
Project ID: 9206599

About the project

23 proposals
Remote project
Active 8 yrs ago

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23 freelancers are bidding on average $6 USD/hour for this job
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Hi! Our business is to make yours effective and efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, Total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes a successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, English online Teacher, Outbound sales, Article Writing, Blog, Data Entry, Data processing, transcriptionist, Lead Generation, Social Media Marketer, VAs to name a few. We are a highly skilled and smart professionals to deliver your project base on your requirements. English is highly used in my country and we speak good English. I also have agents who have more than 5 years telemarketing, data entry, email handling and customer service experiences - who have been also my agents for all our past and present projects. Good teamwork has always been a feedback by our clients. But I can also refer you one of my agents for a specific task and have an interview. Please do let me know if you have further questions. Cheers,
$8 USD in 35 days
5.0 (19 reviews)
7.6
7.6
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Hi there, I am a professional writer. Please check my portfolio (https://www.freelancer.com/u/revival786.html) and reviews to have an idea about the quality of my service. I am highly interested in doing this project so please PM to discuss with me. Looking forward to hearing from you soon! Regards, Revival
$7 USD in 35 days
4.8 (157 reviews)
6.7
6.7
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AMZN Hi there, I am interested to learn more about this opportunity. I can look after this job very well. Which time zone please? What will be the hours? Do you offer break time during the working hours? When do you want to start? Please advise. Thanks & Regards, Mahtab
$10 USD in 35 days
5.0 (71 reviews)
6.4
6.4
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AMZN I have done customer support for e-commerce & UK recruiters before. Kindly share your website and business details. Glad to know that you already have created the canned responses. Looking forward to your response. Moreover, I have 6 years of experience in customer support and admin support tasks. I have done live chat support (olark), admin support, email handling, phone support, content moderation, ticketing system (zendesk, freshdesk, happyfox), list creation, web to excel tasks, product entries, data scrapping, real estate tasks and more admin related tasks.
$5 USD in 40 days
4.8 (34 reviews)
6.2
6.2
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AMZN Have done telemarketing for about three years now. Selling different products and services. I am also very organized and very professional with a Bachelors in Management from an USA University
$8 USD in 5 days
4.8 (7 reviews)
4.7
4.7
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Hi sir We can help you with best customer services. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - B2B & B2C Lead Generation Services - Telemarketing Services - Market Research & Surveys - Collection Services Inbound Call Center Services The center that is being dedicated to handle inbound calls or receives a number of calls from customers via phone is termed as Inbound Call Center. Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Interactive Voice Response (IVR Services) - Enquiry Handling Services - Help Desk & Technical Support Services Whichever you choose, we will do our best! Glad to meet you at Freelance. Votiko team
$5 USD in 35 days
5.0 (3 reviews)
4.3
4.3
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I have been working for 14 years in Customer Support. I am a quick learner and would be more than happy to start work with you. Awaiting your resposnse. Regards Mana
$8 USD in 35 days
5.0 (2 reviews)
2.6
2.6
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AMZN I can work over 8 hours a day and can work other areas within the business when there are no customers to respond to. I speaks English very well too. Thank you very much! Kind regards, Eric
$4 USD in 50 days
5.0 (2 reviews)
2.8
2.8
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Hello, AMZN I am interested in this position. I have customer support experience, served at the level of Senior Manager - Customer Support & Business Development in an ITES company in India. I am proficient in English with a clean accent. Do take a minute to visit my profile in Freelancer.com. Please get in touch and I will be happy to share more about myself. Regards, Antony Innocent
$8 USD in 35 days
5.0 (5 reviews)
1.5
1.5
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Dear Employer, I am a filipino virtual assistant looking for a long term job. In my 8 years career in freelancing, I realized that jumping from project to project is really tiring. I want to work with only one boss. I already have experience with ebay listing in the past. Actually, I handled two projects with managing my clients's ebay and amazon stores. He is selling variety of goods. He's is making money through dropshipping. As his assistant my job includes of listing the item gathered from the dropshipper, order the item to dropshipper, process sales, answering questions of customers, and feedback management. You are in need of assistance for two marketplace which is really interesting to me. I wonder if you accept filipino worker for this role. I always treat myself as a starter or newbie. I am very interested on this project and I would like to learn more of it. I know you are looking for someone who are professional in this field but if in case you also considering entry level employee for your business and can train people, please consider me. What I can offer is my hardworks, reliability, honesty and love to this kind of work. I've been working with different projects before and I realized that working from project to project is really tiring. I am in seek of only one job to focus to, hope you would give me a chance. Honestly, what I can only offer for customer support is email handling, i can't do voice support hope you still find this offer helpful to your bus
$6 USD in 35 days
5.0 (2 reviews)
1.2
1.2
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AMZN - Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further after having read my proposal. I have been a Freelancer for the past 2+ years handling projects such as Data Entry, Admin and a few areas in Sales and Marketing. Before then, I worked 4 years at a law firm doing the duties of a Receptionist, Office Attendant, Legal Clerk and Personal Assistant. I also did 2 years at a Cable, Internet and Phone company (Comcast) as a Customer Account Executive where I handled billing, technical support, etc. I am competent with the use of Microsoft Office, Open Office and have a current typing speed of seventy (70) words per minute with 100% accuracy. I am a very much reliable and ambitious individual with a positive attitude who works sincerely and has great determination to complete task. I believe that being discreet and pleasant will make me a suitable applicant and trust that I would be a valuable asset to you. My objectives would be to utilize my knowledge, skills and experience in any obstacle that may come my way. A voice sample is available in my Portfolio. Please have a listen. CV will be presented upon request. Looking forward to having a chat with you!
$8 USD in 35 days
5.0 (1 review)
1.0
1.0
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AMZN I promise high quality service with quick turnaround times, unlimited revisions, great customer service with 100% Customer satisfaction. Continued support after the delivery of final product - Clear communication throughout the project. I offer multiple communication channels like Freelancer, E-Mail,Phone,whtsapp and Skype to enable you to give feedback on every stage and refine your requirements any time. My mission is to deliver solutions that satisfy customers and help us create long lasting business relationships. Why Hire Me? 1. 10+ Years of IT experience. 2. Very well versed on Excel and Data Processing. 3. High Quality Work in a Timely Manner.
$5 USD in 35 days
0.0 (0 reviews)
0.0
0.0
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Dear Hiring Manager, I am very interested in your posted job involving these skills. I am expert in customer support, customer services, live chat, phone, email response handling, E commerce support, inventory management, orders, shipping and delivery management and administrative tasks. I can follow your all the instructions and will complete all the tasks with accuracy. Please give me a chance to offer my services to you. Looking forward your positive response. Best Regards, imran
$3 USD in 35 days
0.0 (0 reviews)
0.0
0.0
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AMZN Description: We are a group of skilled people with 2- 8 years of experience in BPO (Business Process Outsourcing) industry. We have called for different accounts in the US, UK and Australia. We have handled various programs such as inbound sales, customer service, outbound sales, lead generation, credit card acquisition, insurance, appointment setting, and telecom. Most of us are all in a team lead position prior to creating a company of our own. We are dedicated agents; we assume responsibility so rest assured you can get a high- quality performance from us.
$6 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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AMZN Hello, I have 15 years of work experience and I am keen to offer my services for Customer Service. I have experience in offering email and chat support so I am sure that I can offer best services. I am based out of India (GMT + 5.5 hrs) and I am connected 24x7 therefore you can have access to me all through the day. I look forward to a favorable response from your end. Best Regards, Abid
$5 USD in 35 days
0.0 (0 reviews)
3.0
3.0
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AMZN Hi, I have perfect English grammar with good communication skills. I have job experience of 40 hours/week with an IT company for more than 4 years. There I was responsible for customer support. I have to solve computer related problems. I have two years experience in chat and email handling as well of US customers. I have very reliable internet connection and having power backup as well. I have overall more than 6 years of experience in customer handling and having strong problem solving skills. I own a high speed Laptop with Win 8 installed. Regards Ehtiram Ali
$7 USD in 35 days
0.0 (0 reviews)
0.0
0.0
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Hi, I have some experience with Magento, and can handle customer queries easily. Please contact me.
$7 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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AMZN. I have read your description carefully. And I can do this project. My skills exactly match required skill set. Just give me one chance and you will not be disappointed. thanks for reading my proposal. Looking forward to hearing from you. Regards, Ashutosh
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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AMZN Hi, I would very much like to work on your project, I am new to freelancing so I'm not sure exactly what I should be writing here, but I have worked in customer services for most of my working life (that's quite a long time, I'm 48) I have an excellent telephone manner and my written and spoken English are both extremely good. I recently took a proofreading and copy editing course to improve them further. The bid I have posted is negotiable as I really need to get some projects completed and hopefully some lovely positive feedback too, so it is very much in my own best interests as well as yours that I do an outstanding job for you! I sincerely hope to hear from you, and I can guarantee you will be more than happy with me and my work.
$5 USD in 35 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
brooklyn, United States
5.0
12
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Member since Oct 14, 2012

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