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Customer Retention defines all the necessary actions and activities carried out by a business organization in a bid to decrease their rate of customers outflow i.e. to cut down the rate at which their customers defect to other business organizations.
Customer Retention aims at helping business organizations to maintain and retain existing customers as much as possible. Some of the strategies adopted under Customer retention include brand loyalty and customer loyalty initiatives.
Move for customer retention begins right from the first contact of the customer with the company and continues all through their relationship. Basically, Customer Retention can be applied to all companies as long as the company is involved in product and service delivery, be it a B2C or B2B company.Hire Customer Retention Experts
I need someone who can regularly manage my telegram community, it's a blockchain based very small & growing community. I will pay on monthly basis so, do quote a fixed monthly price. it's a new community so, you don't have to be too active but it should be managed properly.
We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services and Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Hi. I've a job offer and although can provide a written reference from HR (as standard pactice), the company needs a verbal reference from a previous manager. My previous manager is unable to do that due to company policy so I need someone to step in as a proxy! The task would mean speaking to a external recruitment consultant (working on behalf of the company) and providing an verbal refere...